Plugin error

  • Resolved freddyee

    (@freddyee)


    4 years ago

    Hi
    I just recieved this email:
    What can I do ?

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and alerts you via this automated email.

    In this case, WordPress has detected an error with one of your plugins, LiteSpeed ??Cache.

    First, visit your website (https://www.runayaq.com/) and check if there are any visible problems. Next, visit the page where the error was detected (https://www.runayaq.com/wp-admin/admin-ajax.php) and check if there are any visible problems.

    Please contact your property for assistance in further investigating this issue.

    If your site seems broken and you cannot access your desktop normally, WordPress now has a special “recovery mode”. This allows you to safely access your desktop and investigate further.

    https://www.runayaq.com/wp-login************

    To keep your site safe, this link will expire in 1 day. Don’t worry about this though: you’ll receive a new link by email if the error occurs again after it expires.

    When looking for help with this problem, you may be asked for the following information:
    WordPress version 5.7
    Current topic: Kadence Child (version 1.0.16.1614840022)
    Current Plugin: LiteSpeed ??Cache (version 3.6.3)
    PHP version 7.4.15`

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    whenever a PHP error happens , it should log into log file

    for common control panel like cPanel , it should be in /public_html/error_log , please check this file and see if it shows anything about it

    moreover , do you have a way to reproduce it ? does it constantly happen ? or just happened once ? were you doing something when that happens ?

    Best regards,

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I’m going to mark this topic “Resolved”, due to lack of activity.

    If you still need help, please feel free to re-open it.

    When re-open it, please also change the topic status to “not solved”

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin error’ is closed to new replies.