Backup won’t start
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Tried Backup on an existing site for the first time.
System is still in “scan for files” mode after 12 hours so I can’t start the backup.
There’s no progress indicator in the What to backup section. Just says NaN for the backup size.
This is on Bluehost. Tried it on another site of mine and it worked well.
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Ok… so one other issue I found. Big one actually. Couple minor ones.
None of the menus or hyperlinks work when moved to another URL. I took the backup that seemed to work from
example.comand did a quick restore tosubdomain.example2.com1. Main page worked fine and the menu links were modified correctly, eg
https://example.com/aboutis changed tohttps://subdomain.example2.com/about, but there are no pages found, naught but 404 errors. However, the pages ARE there in the editor, so not sure why they can’t be found.2. All of the other on-page hyperlinks to other pages go back to the original URL instead of the new URL.
That’s okay for a backup. Not any use for migration of anything other than a single page site, maybe. I was hoping to use this for off-line testing and potentially setting up a quick “default configuration” pre-development tool. Also makes it hard to verify if the backup actually worked or not.
3. A bunch of little configuration settings, look like they get “reset” to the default values instead of saved values, especially in plugins. Some of the back-end images apparently didn’t get transferred, there’s a broken link instead of the image.
Oh sorry! I had completely missed one of your replies. I think I still had the page open and it didn’t get refreshed on my screen before I posted.
`The third option also failed (backup method)?
No, that one DOES mostly work, with the caveats I mentioned about the 404 errors. But as you know, can’t use automatics.
You can also try to disable PHP CLI (then don’t change above method mentioned):
Pick default Backup Method (in other settings section)
Add this define(“BMI_CLI_ENABLED”, false); to your wp-config.php
Make sure quotes are not copied and type them manually (WP forum replaces them)
Once you do that default method will switch to one-request backup which depends on your web server timeout.Oh! I forgot about this, I had to do this once before!
Or if you want to use PHP CLI:
Update your default “php” command on your server
You can check current version with “php –version”
The version has to match at least 5.6 or above.Not sure about this one, but I have php 7.4 enabled
Depending on last logs you sent, looks like you don’t have cURL installed or the extension is not loaded. This library allows PHP and WordPress work much more efficient. That may be the reason why second option didn’t work for you.
Odd… I actually DO have cURL enabled, version 7.76 I think phpinfo said.
Running out of time right now, will add that config file change later.
Thanks again!Hmm @dgebel
PHP CLI version isn’t the same as enabled PHP.
It’s your default system PHP.
CLI = Command line interface / command line toolTo check current version enabled use this command:
php --versionvia SSH
It should be at least 5.6PHP CLI allows us to run the backup in another process on your server which can completely run in the background independently to WordPress.
For the cURL thing I’d check for errors.
You can find some cURL errors in the backup folder / or parent folder.
The name should be something like background-errors.logPlease let me know if you can find any and send them via email (as they can contain private data / or be quite too large for forum).
E-mail: [ support (At) backupbliss dot com ]
Thank you!
@backupsupport
Ok, sophp --versiongives PHP 7.4.16 (cli)
curl --versiongives 7.19.7However… Adding to wp-config.php:
define('BMI_CLI_ENABLED', false);just before
if ( ! defined( 'ABSPATH' ) ) define( 'ABSPATH', dirname( __FILE__ ) . '/' );has set things working, even with “do not change default options” selection.
So yay! Thanks again!Now if I could just get the scheduler working…
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