• I tried to upload the file(zip) and later with json, both time i got the message as “Some error happened during the upload process.”.Currently i installed plugin for old and new website.Old website i run exporter and received the zip file, same file i tried to import in new website.Is process correct?

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  • Same happening here!

    I was able to get around it. In my case, the generated ZIP file when I exported from the source website had a different structure than what the plugin expects. It was:
    ZIP file > “P” Directory > Options.json and Images.json
    But the plugin code actually expects:
    ZIP file > Options.json and Images.json

    So what I did was to open the exported ZIP file on my computer, then make a new zip by compressing the Options.json and Images.json directly and uploaded them to the destination website.
    The problem went away and the options were imported correctly.
    So while this is a good workaround, the plugin author should fix that extra directory that is being created during the export, or alternatively, look for the JSON files recursively inside the extracted zip during the import.

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