Jetpack has detected an error syncing your site.

  • Resolved tiatait

    (@tiatait)


    3 years, 8 months ago

    Error: Jetpack has detected that data is not properly in sync which may be impacting some of your site’s functionality. Click here to start a full sync to align Jetpack with your site data. If you still notice this error after running a full sync, please contact support for additional assistance.

    Have initiated a full sync several times, yet the error still remains.

    Site affected with the sync issue is peoplewhodothings.co.uk

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    I’ve started a full sync from our end. Please let us know if the error remains after 24 hours. Thanks!

    Thread Starter tiatait

    (@tiatait)

    Hi Dan,
    The problem is still there, unfortunately, although I have run a scan.

    Is there anything else that it could be?

    Thank you,

    Tia

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hi @tiatait,

    It looks like the sync is getting close to finishing, but not actually finishing. I’ve kicked off another one for good measure. Give it a few hours, and if your site hasn’t fully synced to Jetpack this time, can you please contact us at the form I’ve linked here? Make sure to link this thread in your ticket, and write to us from the email address you use on your WordPress.com account, so we can verify your ownership of this site. We may need to have one of our developers have a closer look at things.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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