Backup could not run on your server … (see log file)

  • Resolved Peter Müller

    (@pmmueller)


    4 years ago

    Backup was aborted serveral times at exact same step. Anything I could try?

    [STEP] [2021-02-28 17:39:08] Initializing backup…
    [INFO] [2021-02-28 17:39:08] Backup & Migration version: 1.0.9
    [INFO] [2021-02-28 17:39:08] Site which will be backed up: …
    [INFO] [2021-02-28 17:39:08] PHP Version: 7.3.23
    [INFO] [2021-02-28 17:39:08] Web server: Apache
    [INFO] [2021-02-28 17:39:08] Max execution time (in seconds): 259200
    [INFO] [2021-02-28 17:39:08] Checking if backup dir is writable…
    [INFO] [2021-02-28 17:39:08] Initializing custom error handler
    [SUCCESS] [2021-02-28 17:39:08] Yup it is writable…
    [INFO] [2021-02-28 17:39:08] PHP CLI is available – plugin will try to run server script.
    [STEP] [2021-02-28 17:39:08] Scanning files…
    [STEP] [2021-02-28 17:39:08] Checking free space, reserving…
    [INFO] [2021-02-28 17:39:08] Requires at least 753155096 bytes. [718.26 MB]
    [INFO] [2021-02-28 17:39:08] Disk free space function is not disabled – using…
    [INFO] [2021-02-28 17:39:08] Checking this path/partition: /path/to/domain/wp-content/backup-migration/backups
    [SUCCESS] [2021-02-28 17:39:08] There is 1,610.34 MB free. [1.57 GB]
    [SUCCESS] [2021-02-28 17:39:08] Great! We have enough space.
    [SUCCESS] [2021-02-28 17:39:08] Confirmed, there is more than enough space, checked: 753155096 bytes
    [INFO] [2021-02-28 17:39:08] Scanning done – found 5730 files…
    [SUCCESS] [2021-02-28 17:39:08] Backup initialized…
    [STEP] [2021-02-28 17:39:08] Initializing archiving system…
    [SUCCESS] [2021-02-28 17:39:08] Archive system initialized…
    [STEP] [2021-02-28 17:39:08] Preparing map of files…
    [SUCCESS] [2021-02-28 17:39:08] Files prepared.
    [INFO] [2021-02-28 17:39:08] Starting compression process…
    [STEP] [2021-02-28 17:39:08] Smart memory calculation…
    [INFO] [2021-02-28 17:39:08] There is 384 MBs of memory to use
    [INFO] [2021-02-28 17:39:08] WordPress memory limit: 256 MBs
    [SUCCESS] [2021-02-28 17:39:08] Setting the safe limit to 86 MB
    [STEP] [2021-02-28 17:39:08] Making database backup
    [INFO] [2021-02-28 17:39:08] Iterating database…
    [INFO] [2021-02-28 17:39:15] Database size: 10.18 MB
    [SUCCESS] [2021-02-28 17:39:15] Database backup finished
    [STEP] [2021-02-28 17:39:15] Making archive
    [INFO] [2021-02-28 17:39:15] Compressing…
    [INFO] [2021-02-28 17:39:15] Using PclZip module to create the backup
    [INFO] [2021-02-28 17:39:15] Legacy setting: Using default modules depending on user server
    [STEP] [2021-02-28 17:39:15] Running PHP CLI process – it should be confirmed with next messages
    [WARN] [2021-02-28 17:39:17] Could not find any response from the server, trying again in 3 seconds.
    [WARN] [2021-02-28 17:39:20] Still nothing backup probably is not running.
    [STEP] [2021-02-28 17:39:20] Reverting backup, removing file…
    [ERROR] [2021-02-28 17:39:20] There was an error during backup…
    [ERROR] [2021-02-28 17:39:20] Backup could not run on your server, please check global logs.
    [STEP] [2021-02-28 17:39:20] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-28 17:39:21
    [DOWNLOAD GENERATED] Last update (seconds): 13 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-02-28 17:39:08

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @pmmueller

    Could you please try two different backup techniques (you can find them in ?other options” section) at the bottom:

    • “Bypass web server timeout directive – backup process may be slower”
    • …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background”
    • Don’t forget to save the settings ??

    Let me know if that helps.
    Thank you

    Thread Starter Peter Müller

    (@pmmueller)

    The first option worked fine:

    1. Checked “Bypass web server timeout directive – backup process may be slower”
    2. SAVED the option
    3. Made backup

    After that I checked again, and without this option the backup failed like described above. So this option definitely makes the difference.

    Webhosting is from Domainfactory > Managed Hosting Medium, if that is of any interest.

    Thanx a million.

Viewing 2 replies - 1 through 2 (of 2 total)
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