• Resolved claromarketing

    (@claromarketing)


    Hello, the plugin stopped working after the new WordPress 5.6.2 update. I have deactivated the plugin at the moment to use the basic WordPress search feature. I am using the Hestia theme.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Steve Bruner

    (@sbruner)

    What version of WordPress were you using before you upgraded to 5.6.2?

    Thread Starter claromarketing

    (@claromarketing)

    I think it was version 5.6 or 5.6.1.

    Plugin Author Steve Bruner

    (@sbruner)

    I tested on 5.6.2 and it works for me.

    It’s possible that another plugin or your theme is conflicting. Please deactivate your plugins and activate one-by-one to see if you can find the conflict. You may also want to switch to a default theme temporarily as well.

    Same thing happened for me. Plugin stops fetching any data after upgrading to 5.6.2. No new plugins have been installed. The “Last Run” column on /wp-admin/edit.php?post_type=wpematico now says “None” for all campaigns, “Posts” now says 0 for all campaigns which is completely off. Pretty bad.

    Thread Starter claromarketing

    (@claromarketing)

    Issue solved (the plugin is now working for two websites).

    Before, I had my “Bing API Endpoint” field in Bing Search plugin setting empty. It navigated all my searches to wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data (do not know why)

    @nima1981 the next steps might help you too:

    1) Go to https://www.customsearch.ai/applications;
    2) Open your Instance;
    3) Go to Production;
    4) Enter Subscription Key (do not enter anything in the “query” field);
    5) Copy the URL from “API Call”. It starts with “https://api.bing.microsoft.com…..”;
    6) Enter this url to the “Bing API Endpoint” field in your Bing Search plugin settings.

    I hope this information will help you!

    Plugin Author Steve Bruner

    (@sbruner)

    @claromarketing — thank you for reporting back and helping others! I’ll add your comments to the FAQ’s.

    I’m going to mark this resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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