Mail Poet Sending is not working

  • Resolved vineethintensas

    (@vineethintensas)


    4 years ago

    Our site https://escuelasanitaria.educacion.navarra.es/crn/ is using mail poet free version.But emails are not sending in buletins
    Error is
    Sending has been paused because the following connection problems prevent MailPoet from sending emails: There was an error processing the mailing list during sending. If possible, please contact us and report this problem to us.

Viewing 4 replies - 1 through 4 (of 4 total)
  • mummybarrow

    (@mummybarrow)

    You are not the only one, it has been happening on three sites I know of too. Really frustrating that we have unhappy clients and silence from MailPoet.

    AJRitz

    (@ajritz)

    It’s not even just the free version.
    I have a paid account and am having a send problem from one of my domains. The response from Support via Email was almost worse than no response at all. They had determined my site was “risky” – but they couldn’t tell me why. I’ve responded to Email support, but the last time it took nearly 12 hours to get a reply.

    Elvira K.

    (@treibalen)

    Hi there @vineethintensas,

    Thanks for reaching out!

    I can confirm that sending was not suspended for your account.

    Can you please share a screenshot of this error so we could take a look?

    Please make sure not to expose any personal or sensitive data on publicly available screenshots.

    Looking forward to hearing back from you!

    Plugin Author MailPoet

    (@mailpoet)

    Hi there @vineethintensas,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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