Rank Math causes 403 in Polylang > Strings Translations

  • Resolved MrMattEastwood

    (@mrmatteastwood)


    4 years ago

    Steps to Reproduce:

    1. Install Rank Math and Polylang on a WP project
    2. Navigate to Polylang > Strings Translations
    3. Translate a few strings
    4. Click Save button at the end of page 1

    Current Results:
    When attempting to translate a few strings and saving them, there’s a 403 Error as long as Rank Math is activated.

    Expected Results:
    The user should be able to save string translations in Polylang even while Rank Math is activated.

    Workaround:
    Deactivate Rank Math, apply string translations, then re-activate Rank Math.

    Notes:

    • Issue encountered on Rank Math free version 1.0.58, Polylang free version 2.9.2.
    • This video shows the issue: https://youtu.be/4LnKtCZCmOc
    • This issue only occurs on page 1 of Polylang’s Strings Translations.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @mrmatteastwood,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We couldn’t reproduce the issue on our setup:
    https://i.rankmath.com/ZIEjbI

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    P.S. We are not 100% compatible with the Polylang plugin yet but we will work on it in the near future.

    Thread Starter MrMattEastwood

    (@mrmatteastwood)

    Thanks so much for investigating and for your response. I’ll investigate this some more on my end then. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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