• Resolved ap6y3jimm

    (@ap6y3jimm)


    Hello. I need help solving a problem. Simple WP Membership 4.0.3 does not work correctly with Jetpack 9.4
    In particular, when you enable the Simple WP Membership plugin, the content modules on the pages of registered users stop working completely. Like a gallery, or a comparison of images.
    But which is strange for anonymous users who are not logged in, the problem does not exist. And for the logged in administrator, the problem does not exist either. But as soon as the rights of subscribers come in when they sign in, then the Jetpack modules stop working.
    I cleared the cache memory, and yes, I also wrote to Jetpack support.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    What features have you enabled in Jetpack?

    Thank you

    Thread Starter ap6y3jimm

    (@ap6y3jimm)

    I think it’s important to say that:
    All accelerator functions are always disabled, and lazy loading of images is disabled. I don’t need them and they were always turned off now. So the problem is not related to this.
    Well, the rest of the functions are included, this is a paid plan: Security Daily.

    If you need further clarification, let me know. I will provide the information you need.

    Thread Starter ap6y3jimm

    (@ap6y3jimm)

    Updating:
    The problem has been resolved. And the reason was in Jetpack settings.
    I must report that after numerous configurations and tests, I found the reason.
    If someone has the same problem as my, here’s the answer.

    Disable the option in Jetpack settings->Settings->Writing->Widgets-> “Enabler widget visibility controls to display widgets only on particular posts or pages”

    I don’t know why they added this functionality, but it doesn’t do anything useful other than confusing WP administration even more. By imposing an extra degree of unnecessary control that conflicts with the main one, it is surprising that even they themselves have not been able to find this reason in their own plugin. But they tried. As always referring to the third party caching plugins that I have. However, this is not the case, as has now become clear.

    I hope my experience will help you one day. Thank.

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for sharing your findings. I am sure this will help others with the same or similar problem.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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