WooCommerce not responsive

  • Resolved tragsatec

    (@tragsatec)


    4 years ago

    Hi,

    We have WordPress 5.6.1, Avada 7.2.1 and WooCommerce 5.0. We have found out that the mobile version of WooCommerce products is not responsive. Avada is responsive. Someone with same issue?. Any ideas?.

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @tragsatec,

    The responsiveness of a site is determined by the theme as it controls the layout and styling. WooCommerce only offers the eCommerce functionality and doesn’t control the responsiveness of the site.

    I highly recommend contacting your theme developers to report the issue you’re experiencing.

    I hope this helps!

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi @tragsatec –

    Since we haven’t heard back from you, and this thread has been inactive for a bit, I’m going to mark it as Resolved now for the overall health of the forums. Please feel free to open a new one if you have any further questions.

    Cheers!

    Thread Starter tragsatec

    (@tragsatec)

    We have just found out that the problem is not the plugin and neither the theme itself, but a widget that worked in the previous version and not in the new one.

    Thanks for your answers.

    • This reply was modified 4 years ago by tragsatec.
Viewing 3 replies - 1 through 3 (of 3 total)
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