comments are not enabled

  • Resolved lselbach

    (@lselbach)


    3 years, 9 months ago

    Hi there
    I loved your plugin, thanks for developing it.

    I created a page with elementor pro and I am selling through woocommerce.
    It’s working fine.
    I just need to enable the WordPress COMMENTS on the page, so the buyers can interact with each other. But it isn′t working.

    I see the option in plugin settings:
    Turn off comments completely on protected pages?
    And I turned ON because I don’t want visitors to watch this comments (only buyers)

    As my page is protected should I open a support ticket and send you an access?

    Tks and best regards
    Lucas

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey Lucas,
    Thanks for reaching out. If you could submit a support ticket at https://pramadillo.com/support/ we can dive into this more. But what I can say, is that if your theme/page template is not using the standard wordpress comments filters like comments_open this functionality will not work.

    Thread Starter lselbach

    (@lselbach)

    Thanks, I just replied on this link.

    Best
    Lucas

Viewing 2 replies - 1 through 2 (of 2 total)
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