Error POST ?wc-ajax=update_order_review 403

Hi there ??

At first glance, this issue seems to be caused by a theme or plugin conflict. Let’s check if there is an error on the WooCommerce Logs. So please, provide us the following:

• System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
• Error log: share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

Also, could you please do a conflict test one more time by following the steps below?

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Before you start

1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

I hope that helps!

Hi Gabriel!,
Thanks for yuour time and help, this is the status of Woocomerce:

### WordPress Environment ###

WordPress address (URL): https://libretasnau.com
Site address (URL): https://libretasnau.com
WC Version: 5.0.0
REST API Version: ? 5.0.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.9.0
Log Directory Writable: ?
WP Version: 5.6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: es_MX
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.15
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.32-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wp_
Tama?o total de la base de datos: 8.56MB
Tama?o de los datos de la base de datos: 6.99MB
Tama?o del índice de la base de datos: 1.57MB
wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
TablaSample: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_options: Datos: 3.02MB + índice: 0.06MB + Motor InnoDB
wp_postmeta: Datos: 1.23MB + índice: 0.19MB + Motor InnoDB
wp_posts: Datos: 0.38MB + índice: 0.06MB + Motor InnoDB
wp_revslider_css: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
wp_revslider_css_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_slides: Datos: 1.09MB + índice: 0.00MB + Motor InnoDB
wp_revslider_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB

### Post Type Counts ###

area-item: 1
attachment: 74
nav_menu_item: 9
page: 16
post: 2
product: 19
revision: 396
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (9) ###

Slider Revolution: por ThemePunch – 6.2.2
Contact Form 7: por Takayuki Miyoshi – 5.3.2
Duplicate Page: por mndpsingh287 – 4.3
WPBakery Page Builder: por Michael M - WPBakery.com – 6.5.0
Movedo Dummy Importer: por Greatives Team – 3.4.1
Movedo Extension: por Greatives Team – 3.4.1
Really Simple SSL: por Really Simple Plugins – 4.0.8
Mercado Pago payments for WooCommerce: por Mercado Pago – 4.6.4
WooCommerce: por Automattic – 5.0.0

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: ?
Currency: MXN ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #12 - /tienda/
Carrito: #176 - /carrito/
Finalizar compra: #177 - /finalizar-compra/
Mi cuenta: #178 - /my-account/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Movedo
Version: 3.4.1
Author URL: https://greatives.eu
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: movedo3.4.1/woocommerce/cart/cart-empty.php
movedo3.4.1/woocommerce/cart/cart-item-data.php
movedo3.4.1/woocommerce/cart/cart-totals.php
movedo3.4.1/woocommerce/cart/cart.php
movedo3.4.1/woocommerce/cart/mini-cart.php
movedo3.4.1/woocommerce/cart/proceed-to-checkout-button.php
movedo3.4.1/woocommerce/checkout/cart-errors.php
movedo3.4.1/woocommerce/checkout/form-billing.php
movedo3.4.1/woocommerce/checkout/form-checkout.php
movedo3.4.1/woocommerce/checkout/form-coupon.php
movedo3.4.1/woocommerce/checkout/form-login.php
movedo3.4.1/woocommerce/checkout/form-shipping.php
movedo3.4.1/woocommerce/checkout/payment-method.php
movedo3.4.1/woocommerce/checkout/payment.php
movedo3.4.1/woocommerce/checkout/review-order.php
movedo3.4.1/woocommerce/checkout/thankyou.php
movedo3.4.1/woocommerce/content-product.php
movedo3.4.1/woocommerce/content-single-product.php
movedo3.4.1/woocommerce/loop/add-to-cart.php
movedo3.4.1/woocommerce/loop/loop-end.php
movedo3.4.1/woocommerce/loop/loop-start.php
movedo3.4.1/woocommerce/notices/error.php
movedo3.4.1/woocommerce/notices/notice.php
movedo3.4.1/woocommerce/notices/success.php
movedo3.4.1/woocommerce/order/order-details.php
movedo3.4.1/woocommerce/order/order-downloads.php
movedo3.4.1/woocommerce/order/tracking.php
movedo3.4.1/woocommerce/single-product/add-to-cart/simple.php
movedo3.4.1/woocommerce/single-product/add-to-cart/variable.php
movedo3.4.1/woocommerce/single-product/meta.php
movedo3.4.1/woocommerce/single-product/price.php
movedo3.4.1/woocommerce/single-product/product-image.php
movedo3.4.1/woocommerce/single-product/product-thumbnails.php
movedo3.4.1/woocommerce/single-product/related.php
movedo3.4.1/woocommerce/single-product/short-description.php
movedo3.4.1/woocommerce/single-product/tabs/tabs.php
movedo3.4.1/woocommerce/single-product/up-sells.php
movedo3.4.1/woocommerce/single-product-reviews.php
movedo3.4.1/woocommerce/single-product.php
movedo3.4.1/woocommerce/content-product_cat.php

### Action Scheduler ###

Completar: 4
Oldest: 2021-02-16 23:32:58 +0000
Newest: 2021-02-16 23:32:58 +0000

And here the error log:

2021-02-07T00:32:59+00:00 ERROR Empty response in remote inbox notification data feed
2021-02-07T00:32:59+00:00 ERROR Empty response in remote inbox notification data feed

On the other hand, I have carried out the indicated test, I installed the Storefront theme, I disabled all the plugins with the exception of Woocommerce and the problem continues to appear, it is very strange, any other suggestions Gabriel?

Thank you very much for the help.

Thank you @danielbeat!

Well, upon checking the logs, everything seems to be in order.

Regarding the endless loading on the checkout page, I will recommend you to click on the following link in which you will have several resolutions for this problem:

https://docs.woocommerce.com/document/endless-loadingspinner-on-the-checkout-page/

I hope that any of these solutions works for you. ??

Hello Gabriel!
Thank you very much for your time and help, unfortunately it has not been solved with any suggestion from the link that you shared, everything seems normal, and correct, except for this point:

You may also see a response of -1, This is a security failure and is caused by a cached nonce.

However, the solution they mention is to deactivate plugins in case one is causing the problem, an action that I have already carried out without success.

It all seems very strange and nothing seems to fix it.

Thanks!

Happy to help @danielbeat!

One last thing that I can recommend is to check the server error logs and enable the wp-config debug log to check if there are some errors there.

Also, you can get in touch with a web developer or one of the customization experts listed at https://woocommerce.com/customizations/ so that they can help you with that issue.

I hope you can find a solution to this issue, and if you find it, please let me know! ??

Cheers!

Hello Gabriel, good morning!
I thank you very much for the help provided, unfortunately I could not detect an error in the Debug either, only some messages related to the Revolution Slider appear, which would have nothing to do with it, I think:

Deprecated: Unparenthesized a ? b : c ? d : e is deprecated. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /homepages/38/d817887176/htdocs/wp-content/plugins/_revslider/includes/output.class.php on line 1912

Warning: Cannot modify header information – headers already sent by (output started at /homepages/38/d817887176/htdocs/wp-content/plugins/_revslider/includes/output.class.php:1912) in /homepages/38/d817887176/htdocs/wp-includes/functions.php on line 6360

It seems like a difficult problem to solve, apparently I will have to ask some of the certified developers you mention for help.

Thank you very much for everything Gabriel, I appreciate your time and intention. I hope I can solve my problem.

Kind regards!

• This reply was modified 3 years, 9 months ago by Danielbeat.

I’ve been having a similar issue with a 403 error on wc-ajax=update_order_review. It only happens when an existing user logs in via the checkout page.

New users don’t have this problem, and neither do users that log in with the default wordpress login page, then add items to the cart.

Seems to me this is an issue with the woocommerce login process.

Hello, thanks for answering, it could be related to what you comment, however, in my case it does not happen like that. The final solution that I could find after so many attempts was to install WordPress and theme from scratch in a different folder within my hosting. I practically started everything from scratch, both the installation of WordPress, to installing again and configuring WooCommerce, since I only migrated my site (without the store) from the XML backup file. Although both sites are identical in settings, this new installation no longer presents the original problem. The checkout works again and the payments are already made without any problem.

It seems very strange and I have not been able to identify where the fault may be, but luckily it has already been fixed in this somewhat drastic way.

Thank you all very much for your valuable help, I hope this works for you too.

Greetings friends!