• Resolved Castor

    (@castoruk)


    Hi all

    We are experiencing a few random errors sending emails across the site. Most of the time it sends, but a few do not.

    The error is: “4.3.1 Insufficient system resources.”

    Website and server look fine, so not sure which resource its referring to.

    Redacted transcript:

    220 [REMOVED] Microsoft ESMTP MAIL Service ready at Mon, 15 Feb 2021 16:31:30 +0000
    EHLO [REMOVED]
    250-[REMOVED] Hello [REMOVED]
    250-SIZE 62914560
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-AUTH LOGIN
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 STARTTLS
    STARTTLS
    220 Ready to start TLS
    EHLO [REMOVED]
    250-[REMOVED] Hello [REMOVED]
    250-SIZE 62914560
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-AUTH LOGIN
    250-8BITMIME
    250-BINARYMIME
    250 CHUNKING
    AUTH LOGIN
    334 [REMOVED]
    [REMOVED]
    334 [REMOVED]
    [REMOVED]
    235 2.7.0 Authentication successful
    MAIL FROM:[REMOVED]
    452 4.3.1 Insufficient system resources

    Any suggestions?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @castoruk,

    Are you sending using Office 365 or your own Exchange server?

    Kind Regards,
    Tim

    Thread Starter Castor

    (@castoruk)

    Office 365

    Tim

    (@tneville)

    Hi @castoruk,

    That is unusual. How many emails are you sending on average?

    Are you using the Office 365 API extension, or just Authenticated SMTP?

    Kind Regards,
    Tim

    yehudah

    (@yehudah)

    @castoruk

    This is a mail server error, contact your mail provider.

    Thread Starter Castor

    (@castoruk)

    Did a bit more digging and “4.3.1 Insufficient system resources” does appear to be a specific Exchange error.

    I’ve raised a call with the supplier. See what they come back with.

    Tim

    (@tneville)

    Hi @castoruk,

    Yes, it is. If you have Office 365 direct from Microsoft, their service is noramlly quite good.

    Kind Regards,
    Tim

Viewing 6 replies - 1 through 6 (of 6 total)
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