Mobile menu not working on iPhone

Hi @val24

Thank you for writing in.

When looking at your site we found the issue and we believe that there’s a conflict due to some plugin. Try deactivating the plugin one by one. If the problem goes away, enable them one by one to identify the source of your troubles.

If the problem still persists, please contact us via our official site https://themegrill.com/ chat support so that we can further discuss it and provide you an appropriate solution.

With Regards,
ThemeGrill Support Team

Hi there,

I tried and the menu works a little more often when I deactivate cookie consent plugin but it’s not working all the time.

Actually, the menu isn’t working on google chrome for mobile either…

I sent a message through the chat on your website but the support says it’s for premium theme there…

Kind regards
Valentine

• This reply was modified 4 years ago by val24.

Hi @val24,

Thank you for writing back,

Could you please try adding additional CSS so that the menu works smoothly on all the devices? Please add the following CSS and check if it helps:

@media (max-width: 768px){
#custom_html-4 .section-title-wrapper h2.main-title:before,
#custom_html-4 .section-title-wrapper h2.main-title:after {
    display: none;
}
}

Help link:https://docs.themegrill.com/knowledgebase/where-do-i-add-my-custom-css/

With Thanks and Regards,
ThemeGrill Support Team

Hi there!

I’ve tried and it’s still not working all the time… probably a little better but not reliable…
It seems that when i refresh a page it almost always work…
It’s quite weird.

additional CSS you sent is still active if you want to check…

Any other option?

Thanks you !
Regards
Valentine

Hi @val24,

We are glad that we could help you.

Your issues needs a quite long deep research. Please Contact us via https://themegrill.com chat support.

With Regards,
ThemeGrill Support Team