404 links in Sendinblue forms

  • Resolved thegreengaia

    (@thegreengaia)


    3 years, 9 months ago

    Dear support team,

    the privacy policy link I inserted into our footer signup form shown on every single web page used to be a realtive link, which resulted in a massive amount of 404-error links (example, clicking the link from the shop page would result in the link “https://thegreengaia.eu/shop/privacy-policy/” instead of “https://thegreengaia.eu/privacy-policy/”).

    Now I fixed this by changing the link to an absolute link in the plugin form, but it won’t change in the frontend. I inserted the shortcode into the footer using the UX builder.

    I’ve checked cache issues and even tried removing the link altogehter but the frontend won’t show any differnce no matter how the form is changed. I also tried solving it using redirects from every relative to an absolute link, but most webcrawling tools are still showing this issue, so it would be best to set the links right from the beginning.

    Could you please tell me how I can fix this issue?

    Thanks and best,
    Nadine

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter thegreengaia

    (@thegreengaia)

    Hi Sendinblue team,

    thanks for getting back to me! Luckily I was able to fix my problem in the meantime, so all is good.

    Thanks best,
    Nadine

    Plugin Author Brevo

    (@neeraj_slit)

    Hi @thegreengaia,

    Glad to hear you have managed to resolve the issue!

    Please do not hesitate to let us know if you have any additional questions. You can also raise a support ticket directly from your account or email us at [email protected].

    Best regards,

    Plugin Support Dulé

    (@lephenixdelafamille)

    @thegreengaia I’ll mark the issue as resolved. Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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