Error executing API call (Mollie)

  • Resolved smit_ralph

    (@smit_ralph)


    4 years ago

    Hi,

    I just published a new site, after thorough testing. I sell memberships through the site, with iDeal through the Mollie add-on. With the Mollie test key all worked fine. With the live key, I get the message:

    Error executing API call (request): No suitable payment methods found.

    In another plugin (selling events) the live key works fine.

    My support subscription ended today. Does that mean my plugin also stops working? Or is there another problem?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter smit_ralph

    (@smit_ralph)

    Hi, I hope you can provide an answer shortly, since this site is live already so the matter is quite urgent.

    thank you

    Thread Starter smit_ralph

    (@smit_ralph)

    FINALLY I foud the issue.
    Appearantly I had a setting wrong in my plan configuration. For my recurrent payment plan, I selected “Allow Auto debit method only”, which clearly doens’t work… I chnaged that to “Allow Semi Automatic(manual) method only”, and the payment goes ahead as expected.

    Still, i’d like an explanation on why this is, if you can find the time.

    THX

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    I think you are asking for premium version support. Kindly open a support ticket at https://helpdesk.arpluginshop.com/ and our support staff will assist you.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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