Can’t edit or assign Vendor role in Users Menu

  • Resolved eftcolumbus

    (@eftcolumbus)


    4 years ago

    Hi, for maybe a year now, my Shop Manager can no longer edit a vendor profile in the Users menu. I can as admin, but if I test with her role, I cannot.

    She also cannot assign a user the role of Vendor, that role option is not visible to her.

    She used to be able to do both no problem.

    Our workaround is every time she creates one as a customer, then I go in and change to Vendor and add in the seller profile info.

    I have checked in the Capabilities settings and she has every wcv capability enabled.

    She can edit other users, but for anybody who is a vendor, it only gives her the option of “View”.

    Is there a specific capability she needs to be able to edit/add vendors?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mark Kevin

    (@mkesteban08)

    Hello @eftcolumbus ,

    Good day! Please take note that by default, we don’t add a shop manager role within our plugins. If you used a third-party plugin to create such role, you will need to edit their capabilities from there and not from within our plugin.

    I hope for your kind understanding regarding this. Have a nice day ahead!

    Thread Starter eftcolumbus

    (@eftcolumbus)

    Maybe I didn’t word that clearly, I’m not asking you to manage roles.

    My issue is I can’t make someone an admin on my site with access to everything on my whole site just so they can add/edit vendor roles. She can add/ecit other users, just not the vendor role that is part of WC Vendor.

    I am asking what WCV capability is needed to add/edit vendor user, this changed around September/October 2019. Prior to that this same person in the same role could add and edit vendors, she did so for over a year. Then suddenly in 2019, she no longer could.

    How can I give someone WC Vendor permissions to add/edit vendor. The solution can’t be to make everyone an admin.

    Thread Starter eftcolumbus

    (@eftcolumbus)

    Hi, I’m not sure if you saw my reply above, you answered the first time so quickly.

Viewing 3 replies - 1 through 3 (of 3 total)
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