Cookie Notice always showing in new session

Hoi @jokewouters,

Could you check the expiry date of the cookie “complianz_consent_status”, in my case this is 365 days later and seems to work for other sessions as well.

To check this, in Chrome, in the address bar click the lock -> cookies -> find the cookie on your domain.

groeten Aert

Hi Aert,

Cookie is set to 365 days indeed. When I accept cookies, the ‘complianz_consent_status’ is made and will expire in 2022.

Closing my browser (doesn’t matter which one) and opening again doesn’t show this cookie again. So I still have to accept everytime.
The only cookie that is always there is ‘complianz_policy_id’.

Real strange…

@jokewouters can you check if you have enabled a setting in your browser to clear all cookies when the browser is closed?

Hi Rogier,

As stated in my original question, my browser is not set to delete cookies when closing. I even tried different browsers (Edge, Chrome, Firefox & IE).

Hi @jokewouters,

We’ve tested on multiple devices and browsers as well and we can’t seem to reproduce the issue. Do you see it on other devices as well?

Probably the Complianz cookies are cleared from your browsers after ending the session. This could be due to a cookieblocker or adblocker, or privacy settings in your browsers.

Kind regards,
Leon

Hi Leon,

Okay, I think it works now. Changed a lot of settings and updated all plugins.

Thank you for the support!