SOAP-ERROR: Parsing WSDL: Couldn’t load from port 8443

  • Resolved warandpeass

    (@warandpeass)


    3 years, 9 months ago

    I’d love to use this plugin, but unfortunately I get the following error upon activation:
    SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://prodws.deutschepost.de:8443/ProdWSProvider_1_1/prodws?wsdl' : failed to load external entity "https://prodws.deutschepost.de:8443/ProdWSProvider_1_1/prodws?wsdl"

    I’ve already spoken to wordpress.com support. They can’t unblock the 8443 port. Now, I wanted to ask is there anything you can do on your end to fix this issue?
    Thanks so much.

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  • Hello @warandpeass

    thank you for your message and for using our plugin.

    I’m afraid there’s nothing that we can do. Our plugin directly communicates with the Deutsche Post API via those ports, and if they are not accessible then it simply will not work.

    Try asking them if they can open the port for specific domains. If they can, then you can give them the list of domain/port combinations on page 1. If they cannot unblock by domain, but rather IP address, then I suggest using nslookup to verify the IP addresses of the domains listed there, because they might have changed.

Viewing 1 replies (of 1 total)
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