• Resolved markshafty

    (@markshafty)


    Hello,

    Ive set op the form in the backend and the prewiev is showing fine. But on the site all columns are stacked. Ive made the width 800px to make sure im above the breakpoint.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @markshafty

    I hope you’re well today!

    I’ve visited your site but I’m not sure about the form since I don’t see any on the linked page.

    Is it the one that shows up in a popup after clicking on “Kontakt Os” button and then “FA ADGANG NU” button or should I look elsewhere?

    If that’s the form then please not that the popup width seems to be currently less than 800px so if you also include paddings/margins into it, it might actually cause form to fall into the “below breakpoint” area.

    Best regards,
    Adam

    Thread Starter markshafty

    (@markshafty)

    Hello Adam,

    Yes, its the popup under “FA ADGANG NU”

    I tried to make the popup full width, same result.

    thanks

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @markshafty

    Thank you for response!

    I checked the site again but I must admit I’m still not quit sure why it’s behaving this way.

    I would like to check the form on my end then. In Forminator, each form can be exported to a file so would you please export the one in question and share it with me?

    Best way would be to export it to the file, upload the file to e.g. Dropbox or Google Drive or similar account of yours and post direct link to the file here. I would then import the form to my test site and check if I can find more about the issue.

    Also, I noticed that you are using Divi so it might be helpful if you would also share exported Divi layout for this particular page as well.

    Finally, the form is in some popup – is this made with Divi entirely or are you using additional plugin for it? If it’s a plugin, which one is it?

    Best regards,
    Adam

    Thread Starter markshafty

    (@markshafty)

    Thanks Adam,

    Yeah its Divi and the popup is form Divi supreme.

    I will get a packages ready for you.

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @markshafty ,

    We haven’t heard from you for a while now, so it looks like you no longer need our assistance.

    Please feel free to re-open this ticket if needed and share the exported form.

    kind regards,
    Kasia

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘2 columns showing as 1’ is closed to new replies.