WooCommerce and Square not working on Chrome
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In Chrome, credit cards cannot be entered on a WooCommerce site using Square. Works fine on Safari, but most customers use Chrome – either on desktop or mobile. From reading many of the posts, this has been an ongoing issue for well over a year. NOT a good thing.
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Hi there!
This is what I see on my test site when I visit the checkout page on Chrome:
Link to image: https://d.pr/i/xtsrqDFor further investigation on what’s happening on your store, can you please get back to us with:
1. System Status Report:
You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Square logs:
There’s a built-in logging system enabled in the Square extension that could help you determine the cause of this behavior. If you haven’t enabled this already, you can enable this in (**WooCommerce > Settings > Payments > Square**) :
Link to image: https://d.pr/i/GX6qLHOnce enabled, please attempt to check out a product on the store and see if you can find any logs for
Squareunder WooCommerce > Status > Logs3. A screenshot of what you’re seeing under WooCommerce > Settings > Square > Settings
If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/.<br>You can share the direct link to the image as a response to this topic.
[Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc from logs and screenshots]
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