• Resolved omigosh

    (@omigosh)


    Stripe payment option does not show on product checkout page. I’ve followed instructions from Woocommerce slavishly but it doesn’t work.

    I’m using PHP 7.0.33 is that a problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi @omigosh,

    Thank you for reaching out and I’m sorry to hear about the troubles with Stripe extension.

    Can you please specify what exactly do you have in mind by “product checkout page”? Is that a product page or is that a checkout page?

    On the Test 2 product page I immediately see the Google Pay option:

    https://d.pr/i/1tmr0a

    After adding this product to cart and processing to the checkout, I saw the Stripe payment method and I was able to place an order using a test card:

    https://d.pr/i/kUkza8

    https://d.pr/i/RC3iQw

    Can you please specify what exactly doesn’t work? You may also want to enable debug logging in WooCommerce >> Settings >> Payments >> Stripe and review the logs after attempting to place a test order if something still doesn’t work.

    I hope this helps!

    Thread Starter omigosh

    (@omigosh)

    Hi grigaswp

    Thanks for your reply– I’ve solved my original problem I was trying to generate and add new test API and Secret numbers when I already had them for an account I’d created a year ago. I just used the old ones.

    But I don’t see a Google Pay option– how did you get that?

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thanks for your reply– I’ve solved my original problem I was trying to generate and add new test API and Secret numbers when I already had them for an account I’d created a year ago. I just used the old ones.

    Thank you for confirming!

    But I don’t see a Google Pay option– how did you get that?

    Google Pay and Apple Pay methods only appear in browsers where these payment methods are configured.

    Google Pay only works in Chrome when a card is added to Google Pay payment method and Apple Pay only works in Safari:

    https://docs.woocommerce.com/document/stripe/#payment-request-buttons

    I hope this helps!

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 4 replies - 1 through 4 (of 4 total)
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