PNG images are not transparent
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Hello,
We’re noticing on our homepage and header (credit card logos in the headers, category buttons on homepage) PNGs are not showing as transparent. This only happens in Chrome. It shows fine in Edge and Firefox. We’ve made sure Chrome was up to date, refreshed and flushed DNS, tried computers with different IPs, this issue is only isolated to Chrome.
We’ve narrowed it down to where this issue occurs if we have a check in the box for “Load WebP or AVIF in supported browsers?” If we leave that box unchecked, PNGs become transparent again in Chrome.Plugin version is 2.8.1.
Any idea on why this is? We already have the Shortpixel plugin installed on the site. Is there any negative impact on the site if we leave that box unchecked?
For the time being, we left the box checked so if you go to https://gpwattjroperationsllc.com/ (in Chrome), you’ll see the issue we’re referring to.
I also have links below of how the site appears if the box is checked or unchecked.Any help on this situation would be greatly appreciated.
Thank you,
DeirdreThe page I need help with: [log in to see the link]
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