• Resolved aali

    (@ansrali)


    no images are displayed on the import products page. how to fix it please?

    thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DropshipMe

    (@dropshipme)

    Hello,

    As a rule, images are missing when the process of images upload has been interrupted. This is why you should not leave, close or reload the page while importing, go to the next search page, etc.
    To restore images in the imported products, please try to remove a couple of such products (don’t forget to delete them from Trash as well) and re-import them from your Imports History using Re-import button. The import of a product is completed when the progress bar is full and green, active green Import button turns into inactive grey Imported button, and the message telling that the product is imported appears.
    Please let us know if it helps.

    Thread Starter aali

    (@ansrali)

    hi there, thanks for coming back, however, these images are not missing once I import product but they are missing where I select the products for importing. I can not see product unless I import them. That means I end up a product which I don’t want to import. it is on the page:
    Dropship me > Import products

    see this where the images are missing

    Plugin Author DropshipMe

    (@dropshipme)

    Then please contact our support team via email [email protected] or via a chat or a contact form on our site and be ready to provide the access to your WordPress admin area, so that our tech specialist could check what’s wrong. Please attach this screenshot as well.

Viewing 3 replies - 1 through 3 (of 3 total)
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