Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @paramedic192,

    Sorry to hear you are having issues. We have not had this error reported before. Can you try temporarily disabling other plugins and switching to a default WordPress theme to see if you run into the same issue?

    Many thanks,

    Thread Starter Dave Stevens

    (@paramedic192)

    It turns out when we deactivated it and deleted it, it didn’t remove the folder from the server, so each time we tried to download it again it said failed.

    Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @paramedic192,

    Glad to hear you were able to resolve the issue!

    Let us know if you need anything else in the future. Hope you have a great rest of your week!

Viewing 3 replies - 1 through 3 (of 3 total)
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