Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @threebeecee,

    It’s strange that your host didn’t find anything in the logs for this.

    Please replicate the issue on a sandbox site at https://wpallimport.com/debug, then open a support request at https://www.wpallimport.com/support/ with the following:

    • The sandbox site URL
    • A brief description of the problem
    • A link to this forum post

    We’ll need to see the issue in action and run some tests to understand what’s going on here.

    Thread Starter threebeecee

    (@threebeecee)

    I just uploaded the file to the sandbox site with no problem. I realized that I needed to whitelist my own IP address because my security provider was crazy strict! Thanks!

    • This reply was modified 4 years, 1 month ago by threebeecee.

    Same here! AFter using WP All Import for quite a while and without any problem, I recently updated to the newest version.

    Now suddenly when trying to upload a CSV file and create a new import, it says “File upload rejected by server – Contact your host and have them check your server’s error log.”

    BUT, checking with FTP, the uploaded file is showing up in wpallimport/uploads. If I try again, then also a new version of the file is showing up.

    Still I can’t proceed to the next step. How can the error log be checked? The problem occurs on Google Cloud, but I didn’t find no error log.

    Did you change anything regarding new imports in the new version?

    Thanks for your reply!

Viewing 3 replies - 1 through 3 (of 3 total)
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