The checkout page don′t show me the total with the addons

  • Hello,

    I have installed the theme Woodmart. The product page is ok. I can select the addons. When i go to the checkout page, I can see the addons previously selected but the price of the product is the base price. It doesn’t show me the total of the base price and the add ons ( I have the ajax add to cart function disabled. )

    Please, could you help me to fix this issue ?

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,
    and thank you for writing in!

    We’ve just tried YITH WooCommerce Product Add-Ons with Woodmart theme in our local installation and everything seems working fine: the add-ons were correctly added to the cart and shown on Cart and Checkout page.

    Maybe something in your installation could conflict with the plugin and cause this issue.
    In this case, to discover what is causing the issue you should isolate the plugin behavior; to do this, please, try to deactivate all plugins, leaving only WooCommerce and YITH WooCommerce Product Add-Ons active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.
    If the problem isn’t caused by a plugin, try to activate a default WordPress theme (i.e:Twenty Twenty) and see if you have the same issue.
    Also, if you have customized some files in your theme, please try with a fresh installation without any customization.

    Please try this solution and let us know what’s the result.

    • This reply was modified 4 years, 1 month ago by YITHEMES.
Viewing 1 replies (of 1 total)
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