Products not syncing

  • Resolved louporter

    (@louporter)


    4 years, 1 month ago

    I can’t get any of my products to resync. I updated the products and it would not sync the changes. I deleted them from my shop and resync but now none of them are on the shop except for manually added products. Please help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hey @louporter,

    I’m sorry to hear you are having trouble syncing products.

    I’m assuming you have tried everything as described in the documentation section here.

    Next, I recommend attempting a re-connection and see if that makes a difference?
    Here’s how: https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-how-to-re-connect/

    Let us know how it goes. If that doesn’t solve things, I’d like to take a look at your site’s logs for the FB plugin.

    First, check to make sure that logs are enabled via Enable debug mode under: Marketing > Facebook > Connection tab.

    To find the generated logs:

    1. Go to WooCommerce > Status > Logs
    2. In the top right corner, open the drop-down and select the Facebook log that you need, then click view to load it. Here’s what that looks like: https://d.pr/i/tCljQd
    3. Copy/paste the relevant part of the log into your response (look for any fatal errors), so we can take a look.

    Thread Starter louporter

    (@louporter)

    Hi, I had no fatal errors since. I have unistalled and reinstalled the plugin. I did have two other Facebook plugins installed and they are now deactivated. I deleted all products from Facebook catalog. The Facebook variants id are not all blank.

    Below is the fatal logs from 2nd Jan:

    
2021-01-02T18:45:39+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:47:39+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:48:03+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:49:04+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:49:24+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:51:20+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:51:32+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:51:57+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:58:30+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:58:51+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:59:05+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T18:59:24+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:00:15+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:01:16+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:02:22+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:03:11+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:04:23+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:04:34+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:05:03+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:05:44+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:05:58+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282

2021-01-02T19:07:11+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /srv/htdocs/wp-content/themes/artday/menu.php:282
Stack trace:
#0 /wordpress/core/5.6/wp-includes/template.php(732): require()
#1 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', false, Array)
#2 /wordpress/core/5.6/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /srv/htdocs/wp-content/themes/artday/header.php(47): get_template_part('menu', 'index')
#4 /wordpress/core/5.6/wp-includes/template.php(730): require_once('/srv/htdocs/wp-...')
#5 /wordpress/core/5.6/wp-includes/template.php(676): load_template('/srv/htdocs/wp-...', true, Array)
#6 /wordpress/core/5.6/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#7 /srv/htdocs/wp-content/themes/artday/404.php(10): get_header()
#8 /wordpress/core/5.6/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#9 /wordpress/core/5.6/wp-blog-header.php(19): require_once('/wordpress/core...')
#10 /wordpress/core/5.6/index.php(17): require('/wordpress/core...')
#11 {main}
  thrown in /srv/htdocs/wp-content/themes/artday/menu.php on line 282
    • This reply was modified 4 years, 1 month ago by Yui.
    • This reply was modified 4 years, 1 month ago by Yui. Reason: please use CODE button for proper formatting
    AJ a11n

    (@amandasjackson)

    Hi @louporter

    If the shop was created manually (outside of the plugin wizard), you will need to select the correct catalog via the Settings in the Commerce Manager.

    If only some of your products are missing from your Facebook shop, then this may be due to some of your products being out of stock or being virtual products.

    Out of stock products are not synced to Facebook. As such, if some but not all of your products have synced to Facebook, filter your list of products by stock status to determine how many products are currently out of stock in your store (or how many are in stock) to see if this number matches the number of items that are missing from your Facebook catalog.

    Virtual products are not allowed as part of Facebook’s e-commerce policy, and therefore can’t be shown on your Facebook shop. As such, you will notice that any virtual products your store has won’t be synced to Facebook.

    If none of the above apply, please check your global sync setting and product level sync setting, and if those are correct try a conflict test to see if that resolves the issue.

    Thread Starter louporter

    (@louporter)

    Hi Amanda
    I have tried all of the above, but it appears that the microdata tags are now missing.

    “This pixel’s microdata is incomplete or incorrectly formatted.”
    I have inserted todays logs below.

    01-24-2021 @ 08:03:09 - Generating a fresh product feed file
01-24-2021 @ 08:03:12 - Product feed file generated
01-24-2021 @ 08:03:28 - Request
Request
uri: https://graph.facebook.com/v2.9/3684016598358616
body: Array
(
    [variants] => Array
        (
            [0] => Array
                (
                    [product_field] => size
                    [label] => Size
                    [options] => Array
                        (
                            [0] => Digital Download
                            [1] => A4 (8.3" x 11.7")
                            [2] => A3 (11.7" x 16.5")
                            [3] => A2 (16.5" x 23.4")
                            [4] => A1 (23.4" x 33.1")
                        )

                )

        )

)
headers: Array
(
    [Authorization] => **********************************************************************************************************************************************************************************************************************
)
timeout: 500
method: POST

01-24-2021 @ 08:03:28 - Response
Response
code: 200
message:
headers: Array
(
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json; charset=UTF-8
    [facebook-api-version] => v6.0
    [x-fb-request-id] => Ae8TiuKSQg1k1Kew8lByCpP
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => DwjPshn9XOb
    [x-fb-rev] => 1003214328
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-app-usage] => {"call_count":13,"total_cputime":0,"total_time":1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => G35k3slJ9TvRh4x/Xna4CP0ryfFWsWqXOX4fM9TmJh+Fh5PbBLwxOZxAHDUWDVNoihXjYw3NSzkZb4tiBorSSg==
    [date] => Sun, 24 Jan 2021 00:03:28 GMT
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 16
)
body: {"success":true}

01-24-2021 @ 08:03:29 - Request
Request
method: POST
uri: https://graph.facebook.com/v7.0/180068806757355/items_batch
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.1; WordPress/5.6)
headers: Array
(
    [Authorization] => **********************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
)
body: {"allow_upsert":true,"requests":[{"method":"UPDATE","data":{"title":"Giraffe Kissing Baby","description":"Say hello to the Giraffe Kissing Baby print, assured to delight any room! This print is easily customisable to 20+ frame sizes and instantly accessible as a digital download file for you to print at home\/your local print shop or choose to have the print delivered to your door! \n \nI offer a free resizing service if you need a size not included and always happy to help you with any part of the process. \n \nPS. I love seeing the prints in their new homes. \nTag me on Instagram - @louiseporterdesigns #louiseporterdesigns","image_link":"https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby-MockUp-Template.jpg","additional_image_link":["https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Frfame_5.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Grey_Wall_4.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_1.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_2.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_3.jpg"],"link":"https:\/\/louiseporterdesigns.com\/product\/giraffe-kissing-baby-copy\/?attribute_size=Digital+Download","brand":"Louise Porter Designs","price":"10 AUD","availability":"in stock","visibility":"staging","sale_price_effective_date":"1970-01-29T00:00+00:00\/1970-01-30T23:59+00:00","sale_price":"10 AUD","google_product_category":"500044","decor_style":"Safari","occasion":"nursery, living room, hallway, baby room","size":"Digital Download","recommended_rooms":"nursery, living room, hallway","gender":"unisex","item_group_id":"wc_post_id_6169","condition":"new","id":"wc_post_id_6170"}},{"method":"UPDATE","data":{"title":"Giraffe Kissing Baby","description":"Say hello to the Giraffe Kissing Baby print, assured to delight any room! This print is easily customisable to 20+ frame sizes and instantly accessible as a digital download file for you to print at home\/your local print shop or choose to have the print delivered to your door! \n \nI offer a free resizing service if you need a size not included and always happy to help you with any part of the process. \n \nPS. I love seeing the prints in their new homes. \nTag me on Instagram - @louiseporterdesigns #louiseporterdesigns","image_link":"https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby-MockUp-Template.jpg","additional_image_link":["https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Frfame_5.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Grey_Wall_4.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_1.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_2.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_3.jpg"],"link":"https:\/\/louiseporterdesigns.com\/product\/giraffe-kissing-baby-copy\/?attribute_size=A4+%288.3%22+x+11.7%22%29","brand":"Louise Porter Designs","price":"30 AUD","availability":"in stock","visibility":"published","sale_price_effective_date":"1970-01-29T00:00+00:00\/1970-01-30T23:59+00:00","sale_price":"30 AUD","google_product_category":"500044","decor_style":"Safari","occasion":"nursery, living room, hallway, baby room","size":"A4 (8.3\" x 11.7\")","recommended_rooms":"nursery, living room, hallway","gender":"unisex","item_group_id":"wc_post_id_6169","condition":"new","id":"2158821057-1_6171"}},{"method":"UPDATE","data":{"title":"Giraffe Kissing Baby","description":"Say hello to the Giraffe Kissing Baby print, assured to delight any room! This print is easily customisable to 20+ frame sizes and instantly accessible as a digital download file for you to print at home\/your local print shop or choose to have the print delivered to your door! \n \nI offer a free resizing service if you need a size not included and always happy to help you with any part of the process. \n \nPS. I love seeing the prints in their new homes. \nTag me on Instagram - @louiseporterdesigns #louiseporterdesigns","image_link":"https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby-MockUp-Template.jpg","additional_image_link":["https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_2.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Frfame_5.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Grey_Wall_4.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_1.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_3.jpg"],"link":"https:\/\/louiseporterdesigns.com\/product\/giraffe-kissing-baby-copy\/?attribute_size=A3+%2811.7%22+x+16.5%22%29","brand":"Louise Porter Designs","price":"40 AUD","availability":"in stock","visibility":"published","sale_price_effective_date":"1970-01-29T00:00+00:00\/1970-01-30T23:59+00:00","sale_price":"40 AUD","google_product_category":"500044","decor_style":"Safari","occasion":"nursery, living room, hallway, baby room","size":"A3 (11.7\" x 16.5\")","recommended_rooms":"nursery, living room, hallway","gender":"unisex","item_group_id":"wc_post_id_6169","condition":"new","id":"2158821061-1_6172"}},{"method":"UPDATE","data":{"title":"Giraffe Kissing Baby","description":"Say hello to the Giraffe Kissing Baby print, assured to delight any room! This print is easily customisable to 20+ frame sizes and instantly accessible as a digital download file for you to print at home\/your local print shop or choose to have the print delivered to your door! \n \nI offer a free resizing service if you need a size not included and always happy to help you with any part of the process. \n \nPS. I love seeing the prints in their new homes. \nTag me on Instagram - @louiseporterdesigns #louiseporterdesigns","image_link":"https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby-MockUp-Template.jpg","additional_image_link":["https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_3.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Frfame_5.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Grey_Wall_4.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_1.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_2.jpg"],"link":"https:\/\/louiseporterdesigns.com\/product\/giraffe-kissing-baby-copy\/?attribute_size=A2+%2816.5%22+x+23.4%22%29","brand":"Louise Porter Designs","price":"50 AUD","availability":"in stock","visibility":"published","sale_price_effective_date":"1970-01-29T00:00+00:00\/1970-01-30T23:59+00:00","sale_price":"50 AUD","google_product_category":"500044","decor_style":"Safari","occasion":"nursery, living room, hallway, baby room","size":"A2 (16.5\" x 23.4\")","recommended_rooms":"nursery, living room, hallway","gender":"unisex","item_group_id":"wc_post_id_6169","condition":"new","id":"2158821065-1_6173"}},{"method":"UPDATE","data":{"title":"Giraffe Kissing Baby","description":"Say hello to the Giraffe Kissing Baby print, assured to delight any room! This print is easily customisable to 20+ frame sizes and instantly accessible as a digital download file for you to print at home\/your local print shop or choose to have the print delivered to your door! \n \nI offer a free resizing service if you need a size not included and always happy to help you with any part of the process. \n \nPS. I love seeing the prints in their new homes. \nTag me on Instagram - @louiseporterdesigns #louiseporterdesigns","image_link":"https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby-MockUp-Template.jpg","additional_image_link":["https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Frfame_5.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Grey_Wall_4.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_1.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_2.jpg","https:\/\/louiseporterdesigns.com\/wp-content\/uploads\/2021\/01\/Giraffe-Kissing-Baby_Kids-Room_3.jpg"],"link":"https:\/\/louiseporterdesigns.com\/product\/giraffe-kissing-baby-copy\/?attribute_size=A1+%2823.4%22+x+33.1%22%29","brand":"Louise Porter Designs","price":"70 AUD","availability":"in stock","visibility":"published","sale_price_effective_date":"1970-01-29T00:00+00:00\/1970-01-30T23:59+00:00","sale_price":"70 AUD","google_product_category":"500044","decor_style":"Safari","occasion":"nursery, living room, hallway, baby room","size":"A1 (23.4\" x 33.1\")","recommended_rooms":"nursery, living room, hallway","gender":"unisex","item_group_id":"wc_post_id_6169","condition":"new","id":"2158821069-1_6174"}}],"item_type":"PRODUCT_ITEM"}
duration: 0.13057s

01-24-2021 @ 08:03:29 - Response
Response
code: 200
message: OK
headers: Array
(
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AopyHyWxOFWcqVF0aauhhy9
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => AUFK7a5nRcY
    [content-encoding] => gzip
    [x-fb-rev] => 1003214328
    [cache-control] => private, no-cache, no-store, must-revalidate
    [vary] => Accept-Encoding
    [pragma] => no-cache
    [x-fb-rlafr] => 0
    [x-business-use-case-usage] => {"180068806757355":[{"type":"ads_management","call_count":1,"total_cputime":1,"total_time":1,"estimated_time_to_regain_access":0}]}
    [access-control-allow-origin] => *
    [x-fb-debug] => yRfV+FmvNiTwhF8/ZX1+nu5Gr3Qjp2BJemT74UJQXBnEbTcTCEPNOH04kcDThOyrCE25EaCHIm76Ws1Ev2EdHg==
    [date] => Sun, 24 Jan 2021 00:03:29 GMT
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 208
)
body: {"validation_status":[{"retailer_id":"wc_post_id_6170","errors":[{"message":"The occasion information under Home_goods is invalid. Review for more details"},{"message":"The recommended_rooms information under Home_goods is invalid. Review for more details"}]},{"retailer_id":"2158821057-1_6171","errors":[{"message":"The occasion information under Home_goods is invalid. Review for more details"},{"message":"The recommended_rooms information under Home_goods is invalid. Review for more details"}]},{"retailer_id":"2158821061-1_6172","errors":[{"message":"The occasion information under Home_goods is invalid. Review for more details"},{"message":"The recommended_rooms information under Home_goods is invalid. Review for more details"}]},{"retailer_id":"2158821065-1_6173","errors":[{"message":"The occasion information under Home_goods is invalid. Review for more details"},{"message":"The recommended_rooms information under Home_goods is invalid. Review for more details"}]},{"retailer_id":"2158821069-1_6174","errors":[{"message":"The occasion information under Home_goods is invalid. Review for more details"},{"message":"The recommended_rooms information under Home_goods is invalid. Review for more details"}]}]}

01-24-2021 @ 08:03:30 - Request
Request
method: GET
uri: https://graph.facebook.com/v7.0/3684016598358616/products?fields=id%2Cretailer_id&limit=1000
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.1; WordPress/5.6)
headers: Array
(
    [Authorization] => **********************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
)
body:
duration: 0.07492s

01-24-2021 @ 08:03:30 - Response
Response
code: 200
message:
headers: Array
(
    [etag] => "1050253aec7b29caff644806927dabfa81406eee"
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => Afx-gnMqHtrvl-qm4UrasTH
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => Ci2hayKBatz
    [x-fb-rev] => 1003214328
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-app-usage] => {"call_count":13,"total_cputime":0,"total_time":1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => VEWmvg6De86E9afZICPaBZheyfKjxQOpeJ1dWYAmvXAMQTXL57ILnJtX4r/VgY3D5Et3C4E19I7uOXDHQGH3Cw==
    [date] => Sun, 24 Jan 2021 00:03:30 GMT
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 11
)
body: {"data":[]}

01-24-2021 @ 08:12:50 - Request
Request
method: POST
uri: https://graph.facebook.com/v7.0/1073621642995936/events
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.1; WordPress/5.6)
headers: Array
(
    [Authorization] => **********************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
)
body: {"data":[{"event_time":1611447170,"event_id":"b070ddc9-f85a-4ea4-aff3-70708f734b5d","event_source_url":"https:\/\/louiseporterdesigns.com\/product\/orangutan\/","custom_data":{"content_name":"Orangutan","content_ids":"[\"wc_post_id_5224\"]","content_type":"product_group","contents":"[{\"id\":\"wc_post_id_5224\",\"quantity\":1}]","content_category":"Safari","value":"70","currency":"AUD"},"user_data":{"client_ip_address":"54.236.1.13","client_user_agent":"Mozilla\/5.0 (compatible; Pinterestbot\/1.0; +http:\/\/www.pinterest.com\/bot.html)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-4.9.1-2.2.0"}
duration: 0.07876s

01-24-2021 @ 08:12:50 - Response
Response
code: 200
message: OK
headers: Array
(
    [x-ad-account-usage] => {"acc_id_util_pct":0}
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AmdyHg53bU6ng_ksJbbWXqr
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => F9w+D3nvrL2
    [x-fb-rev] => 1003214328
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-app-usage] => {"call_count":13,"total_cputime":0,"total_time":1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => qG63UGLIBuvZQa6/Eyw7rU/0/pmIuEKvi7iuwhEXW8T3wTLDQHXbBnuXlNRpxYccWfliGefXtetMl4AMZLNuig==
    [date] => Sun, 24 Jan 2021 00:12:50 GMT
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 74
)
body: {"events_received":1,"messages":[],"fbtrace_id":"AmdyHg53bU6ng_ksJbbWXqr"}

01-24-2021 @ 08:18:34 - Generating a fresh product feed file
01-24-2021 @ 08:18:37 - Product feed file generated
01-24-2021 @ 08:33:42 - Request
Request
method: GET
uri: https://graph.facebook.com/v7.0/fbe_business?fbe_external_business_id=louiseporterdesigns-5ff5af2d1612f
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.1; WordPress/5.6)
headers: Array
(
    [Authorization] => **********************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
)
body:
duration: 0.11908s

01-24-2021 @ 08:33:42 - Response
Response
code: 200
message: OK
headers: Array
(
    [etag] => "d59a265e7b450a01d1b6a4bb6414eeb71ae40f20"
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AlBqd5DXKJtLdmNGCUDbm7-
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => D4/I5SWDn92
    [content-encoding] => gzip
    [x-fb-rev] => 1003214350
    [cache-control] => private, no-cache, no-store, must-revalidate
    [vary] => Accept-Encoding
    [pragma] => no-cache
    [x-app-usage] => {"call_count":13,"total_cputime":0,"total_time":1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => wpkEtH0MZ9mymbtFHpCZGUJrS/ZkQPny++KpzdajKmPdRcRoyoDKhjnvN7YzuHa6KsS3jIZhITsde9sYWeKzyA==
    [date] => Sun, 24 Jan 2021 00:33:42 GMT
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 218
)
body: {"business":{"name":"Louise Porter Designs"},"catalog_feed_scheduled":{"enabled":false},"ig_cta":{"enabled":false},"ig_shopping":{"enabled":false},"messenger_chat":{"enabled":true,"domains":["https:\/\/louiseporterdesigns.com\/"],"default_locale":"en_GB"},"messenger_menu":{"enabled":false},"page_card":{"enabled":false},"page_cta":{"enabled":false},"page_post":{"enabled":false},"page_shop":{"enabled":false},"thread_intent":{"enabled":false}}

01-24-2021 @ 08:33:42 - Generating a fresh product feed file
01-24-2021 @ 08:33:45 - Product feed file generated
01-24-2021 @ 08:40:06 - Request
Request
method: GET
uri: https://graph.facebook.com/v7.0/180068806757355?fields=name
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.1; WordPress/5.6)
headers: Array
(
    [Authorization] => **********************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
)
body:
duration: 0.09132s

01-24-2021 @ 08:40:06 - Response
Response
code: 200
message:
headers: Array
(
    [etag] => "4dd3067af36c73da5953614d9410bbe4cee4ae95"
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AD6JGsgECBQ-4ucxG0be4_U
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => BX2oSICUWEr
    [x-fb-rev] => 1003214350
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-fb-rlafr] => 0
    [x-business-use-case-usage] => {"180068806757355":[{"type":"ads_management","call_count":1,"total_cputime":1,"total_time":1,"estimated_time_to_regain_access":0}]}
    [access-control-allow-origin] => *
    [x-fb-debug] => thwZyfLsaGQYFc31bRAOtPTaqwmuFYUVnKAyQSbpG3OtCFFj1u6E8KS3I79njJsKeZH/EHbmNRTwCkMwzQaZVg==
    [date] => Sun, 24 Jan 2021 00:40:06 GMT
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 86
)
body: {"name":"Products for Louise Porter Designs (104308204505844)","id":"180068806757355"}

01-24-2021 @ 08:40:06 - Request
Request
method: GET
uri: https://graph.facebook.com/v7.0/132219401350638?fields=name%2Clink
user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.1; WordPress/5.6)
headers: Array
(
    [Authorization] => **********************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
)
body:
duration: 0.07875s

01-24-2021 @ 08:40:06 - Response
Response
code: 200
message:
headers: Array
(
    [etag] => "2b0e257084c993a3f14838d81bce2d7728a7f3f8"
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AK3nsauIDK7EhyWa6c6esik
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => CJuowPFaKy1
    [x-fb-rev] => 1003214350
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-app-usage] => {"call_count":13,"total_cputime":0,"total_time":1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => +keuzr27ljvsc3ip/Irh0TalA5Lql/aHqNFXisoGxW18A8enG30XyP0uMVA/iB8OXW5wQWHsOr32m2Lzqavl6w==
    [date] => Sun, 24 Jan 2021 00:40:06 GMT
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 121
)
body: {"name":"louiseporterdesigns","link":"https:\/\/business.facebook.com\/business\/132219401350638","id":"132219401350638"}

01-24-2021 @ 08:49:14 - Generating a fresh product feed file
01-24-2021 @ 08:49:17 - Product feed file generated

    Hi @louporter,

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Products not syncing’ is closed to new replies.