Poor Customer Service, misleading Gateway Support, No Gutenberg Support

  • Been a WordPress user for five years, haven’t come across a plugin developer that is this difficult to deal with or warranted a review.

    Issues as follows:

    1. As noted by another user the plug-in is misleading. It requires its own payment gateways to run making it non functional with other plugins.

    2. It does not work with Gutenberg and requires Elementor.

    3. As some people have also shared – The above aren’t clear. When I requested a refund I was told it does not apply and listed a myriad of excuses. They advertise a guaranteed refund policy but do not honour it.

    I strongly do not recommend this plug-in for anyone and based on the support any other plugins from this developer. There are better options available.

Viewing 1 replies (of 1 total)

  • Hello

    Apologies for the inconvenience that you have faced using our plugin.

    As noted by another user the plug-in is misleading. It requires its own payment gateways to run making it non-functional with other plugins

    >> As we have mentioned all the payment gateways which are supported by our plugin over our product page. We provided documentation, demo, free plugin over (www.remarpro.com), and 24*7 support to every user.

    It does not work with Gutenberg and requires Elementor

    >> Our plugin supports Gutenberg and Elementor also. We have also mentioned the supported page builders which are supported by our plugin over our product page you can see it from here: https://makewebbetter.com/product/woocommerce-one-click-upsell-funnel-pro/

    As some people have also shared – The above aren’t clear. When I requested a refund I was told it does not apply and listed a myriad of excuses. They advertise a guaranteed refund policy but do not honour it

    >> We have surely provided the full refund, If any of the features mentioned on the Product page are missing from our plugin or if we are unable to fix any issue occurring within our plugin, we will refund the full amount in that case.

    For more info, please refer to the link https://makewebbetter.com/refund-policy/ to view Return Policy in detail.

    We are still ready to help you and surely provide you the instant solution, I request you please contact our support, we will surely help you with all your concern

    Regards

Viewing 1 replies (of 1 total)
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