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  • Plugin Contributor Jamie

    (@codente)

    There could be various reasons for this

    1. JS error (caused by custom code)

    2. Plugin conflict

    3. Memory Limit issue (You should see a fatal memory error in the error_log)

    So I’d recommend you do the following:

    1) Open the browser console and check for a JS error

    2) Temporarily deactivate all other plugins except BB (including deactivating any BB add-ons) and see if the problem persists

    3) Check the server error_log to see if there’s a fatal PHP error

    However, I noticed you are using our premium version – this forum is for our Free/Lite version.

    If you need further help troubleshooting, please submit a ticket for premium support here: https://www.wpbeaverbuilder.com/beaver-builder-support/

    You can link to this thread so as to not have to repeat anything.

Viewing 1 replies (of 1 total)
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