• Resolved lynz1960

    (@lynz1960)


    I received the following after attempting my first backup using WP Clone. It instructed me to copy and paste the log here.
    [STEP] [2021-01-05 12:59:45] Initializing backup…
    [INFO] [2021-01-05 12:59:45] Backup & Migration version: 1.0.7
    [INFO] [2021-01-05 12:59:45] Site which will be backed up: https://www.addup.co.uk
    [INFO] [2021-01-05 12:59:45] PHP Version: 7.4.11
    [INFO] [2021-01-05 12:59:45] Web server: Apache
    [INFO] [2021-01-05 12:59:45] Max execution time (in seconds): 10800
    [INFO] [2021-01-05 12:59:45] Checking if backup dir is writable…
    [INFO] [2021-01-05 12:59:45] Initializing custom error handler
    [SUCCESS] [2021-01-05 12:59:45] Yup it is writable…
    [STEP] [2021-01-05 12:59:45] Scanning files…
    [STEP] [2021-01-05 12:59:45] Checking free space, reserving…
    [INFO] [2021-01-05 12:59:45] Requires at least 579557514 bytes.
    [INFO] [2021-01-05 12:59:45] Disk free space function is not disabled – using…
    [SUCCESS] [2021-01-05 12:59:45] There is 680,864.75 MB free.
    [SUCCESS] [2021-01-05 12:59:45] Great! We have enough space.
    [SUCCESS] [2021-01-05 12:59:45] Confirmed, there is more than enough space, checked: 579557514 bytes
    [INFO] [2021-01-05 12:59:45] Scanning done – found 5944 files…
    [SUCCESS] [2021-01-05 12:59:45] Backup initialized…
    [STEP] [2021-01-05 12:59:45] Initializing archiving system…
    [SUCCESS] [2021-01-05 12:59:45] Archive system initialized…
    [STEP] [2021-01-05 12:59:45] Preparing map of files…
    [SUCCESS] [2021-01-05 12:59:45] Files prepared.
    [INFO] [2021-01-05 12:59:45] Starting compression process…
    [STEP] [2021-01-05 12:59:45] Smart memory calculation…
    [INFO] [2021-01-05 12:59:45] There is 256 MBs of memory to use
    [SUCCESS] [2021-01-05 12:59:45] Setting the safe limit to 64 MB
    [STEP] [2021-01-05 12:59:45] Making database backup
    [INFO] [2021-01-05 12:59:45] Iterating database…
    [STEP] [2021-01-05 12:59:47] Reverting backup, removing file…
    [ERROR] [2021-01-05 12:59:47] There was an error during backup…
    [ERROR] [2021-01-05 12:59:47] Call to a member function fetch_row() on bool
    [STEP] [2021-01-05 12:59:47] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-01-05 12:59:49
    [DOWNLOAD GENERATED] Last update (seconds): 4 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-01-05 12:59:45

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  • Plugin Support backupsupport

    (@backupsupport)

    Hi @lynz1960

    Could you please send us your Site information via email or chat included in the plugin?

    You can find it in Troubleshooting section -> Advanced Options
    In the same place you can download plugin logs, please attach those too.
    Send it to {support}[at] backupbliss dot com

    Thank you!

Viewing 1 replies (of 1 total)
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