Something went wrong when connecting to Facebook!

  • Resolved anumaaz

    (@anumaaz)


    4 years, 2 months ago

    Hi there!

    I’m connecting my site with my Facebook and Instagram, and when I finish all the process, it shows the message: Something went wrong when connecting to Facebook!

    I’ve read related support posts, and I followed all the steps fine. Furthermore, I’ve added the snippet you suggest in one post in order to see what is causing the error, and I’m getting the follow:

    Please try again – Could not create On Behalf Of relationship – POST https://graph.facebook.com/v7.0/***************/managed_businesses?existing_client_business_id=220333818749024&access_token=EAAGvQJc4NAQBAPq24NqFOQGeTbL2sJSVXwS3Cy5bfrRbStinaqTAErnEwmZBVNFynRocDNB14ZCCHhEmVXrfA7mE3D62kPnwqBBykZAKgweYo0tB8TysJFdN80z3ZAhHIYJyCxOgaXZA4ONGocjWgYPKgp0ioYZC2dqVVjqhtktAZDZD resulted in a 403 Forbidden response: {“error”:{“message”:”(#200) Requires business_management permission to manage the object”,”type”:”OAuthException”,”code”:200,”fbtrace_id”:”AFDVLQD9ZLWZm3Co55en1VA”}}

    I have all administrator permission as I created the page, I checked it here:

    https://ibb.co/bR3pFN4

    Also, I see a new user was created: WooCommerce Integration System User:
    https://ibb.co/VgpY9fJ

    How can I fix the problem?
    Thank you so much!

    • This topic was modified 4 years, 2 months ago by anumaaz.
    • This topic was modified 4 years, 2 months ago by anumaaz.
    • This topic was modified 4 years, 2 months ago by anumaaz.

    The page I need help with: [log in to see the link]

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  • Thread Starter anumaaz

    (@anumaaz)

    Update: I talked with Facebook support via chat, and they told me that the account I’m trying to link is set as owner, and have all permissions.

    Update2: I changed the ownership of my page to another of my bussiness accounts and same:

    Please try again – Could not create On Behalf Of relationship – POST https://graph.facebook.com/v7.0/***************/managed_businesses?existing_client_business_id=256128905692725&access_token=EAAGvQJc4NAQBABGgn47THFe2A5nmRJ2IgaW7DrppQQie4N1ZAC44GASsb2pUtrcx41cYlhqWLHksyBQsL36I099GDtjGxwBDGqO3Vgy4xEqXhO0cnflGyDklJUZAHDi7cA6vwZCNZCO4v22h6DKQRxIa1j6RxQCr9QtkQoGKygZDZD resulted in a 403 Forbidden response: {“error”:{“message”:”(#200) Requires business_management permission to manage the object”,”type”:”OAuthException”,”code”:200,”fbtrace_id”:”AHz3FrAZBkT34CBR3GC2AIO”}}

    • This reply was modified 4 years, 2 months ago by anumaaz.
    Thread Starter anumaaz

    (@anumaaz)

    I’ve read the Manage your bussines toggle off stuff -.-

    SOLVED

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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