Placeholder in offline donation instructions

  • Resolved mazze5

    (@mazze5)


    3 years, 10 months ago

    Hi,

    first I have to say that GiveWP is a great plugin. Thank you for your job.

    I use the global offline donation insctuction for all my donation forms under Settings -> Payment Gateways -> Offline Donations
    Works perfect only problem is that in that text placeholders are not supported. It would be great if I could use {form_title} to customize the donation purpose.

    Is there a way for me to do that? Or do you plan to extend your plugin in that direction?

    regards
    mazze

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi @mazze5,

    Glad you reached out.

    The {form_title} template tag was designed to work on the emails and receipts, and not in the instructions because the donation form already has a form title, this is the reason why template tags are not supported under the offline donation instructions.

    Although we do not have this feature out of the box, it would be interesting and valuable for us to understand how it would work for you and how it would improve your workflow, so the product development team has some insights about how it would behave.

    Also, is there any workaround that you are using? It would be good to hear from you about that too, and what this feature would allow you to do. All ideas are appreciated, and I’m happy to share your insights with the product development team so that they can discuss the feasibility of this feature.

    I hope it clarifies and looking forward to hearing back from you!

    Have a great day!

    Thread Starter mazze5

    (@mazze5)

    Here more details for the feature and why I think it interessting for many people.

    My offline donation instructions looks like this:

    “Please transfer your donation to:
    Banke-Account/IBAN: xxxx xxxx xxxxx
    Donation-Purpose: Donation-Campaign1”

    Its important for the donor to use the right donatio purpose. So I like it to retry the campaign name for instance “Donation-Campaign1”.

    Now the problem is, that there are no placeholders for the form_title in global offline donation instruction. That mean I had to create the instruction for each campaign. And I also have to retype the bank account number and when the bank account number will changed in the future I have to remember to I have to change it for every campaign.

    givewp ha the possiblity of the global offline instructions but it is useless if you want to fill in some form-specific data like the {form_title} as donation purpose.

    So for my usage it were great when your developers could implement at least the {form_title}-placeholder in the global offline donation instructions. That would save me much time and it would be a clean solution in my opinion.

    A workaround for the moment is to use global instructions but don’t use formular values, for the above example it would look like this:
    “Please transfer your donation to:
    Banke-Account/IBAN: xxxx xxxx xxxxx
    Donation-Purpose: Use name of the donation campaign”

Viewing 2 replies - 1 through 2 (of 2 total)
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