• I’ve used Contact Form for many years.. via HTML and I started using it in 2016. I’ve noticed I haven’t received any emails from the Contact form for a week.

    When I tested the contact form URL below, I receive an error:
    “There was an error trying to send your message. Please try again later.”

    I contacted my hosting firm and they did some tests and stated my email is working but I can’t get a ping when I submit a contact 7 us form.

    I did see three show up in my email, and one was from my hosting firm. Why am I seeing the above error and why isn’t my submittal requests working? How can I test this out?

    • This topic was modified 3 years, 11 months ago by mcalpin1.
    • This topic was modified 3 years, 11 months ago by mcalpin1.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello @mcalpin1,

    I tested your form in four different browser/O.S. scenarios:

    1. Google Chrome on Windows
    2. Mozilla Firefox on Windows
    3. Google Chrome on macOS
    4. Safari on macOS

    All the tests returned a success message:

    Thank you for your message. It has been sent.

    Did you solve the issue? If so, can you please share how you did it?

    Best regards,
    Yordan.

    globaldetailingconsultant

    (@globaldetailingconsultant)

    Hello Sir,

    i am gettig error for while submiting the contact form it shows

    There was an error trying to send your message. Please try again later.

    url is https://www.acedatagurus.com/contact-us/

    Hello @globaldetailingconsultant,

    Please create a new topic providing:

    1. URL of your site.
    2. Name of your current active theme.
    3. Name of other active plugins, besides CF7.

    Best regards,
    Yordan.

    Thread Starter mcalpin1

    (@mcalpin1)

    No, I didn’t solve the issue, but I’m assuming some type of spam filter is blocking my submittal. If I use my default email address [email protected] I get an error. If I fake an email address it comes through. Also I need to type in some real words vs just a roll of the fingers.

    I do see Yordan emails, but Yordan, please use my email address in the form and see if you get the error. I also tried [email protected], I get the error, but if I use [email protected] it goes through.

    FYI, I did try my email address on IE browser and it went through. These errors are on the Chrome desktop browser WIN10 OS and it fails on my mobile. I don’t know what browser my mobile is using as a default.

    I conducted a few more test. I removed my anti spam plugin to see it that was a conflict and it still caused and error if you I use my yahoo.com email address. When I used my domain email address it worked. I did clear the cache. I turned my anti spam plugin back on revalidated my domain and it worked.

    I wonder why yahoo.com email is being blocked on chrome? I wonder how many more email domains are being blocked and why?

    I have a similar problem Occurs only on mobile

    I solved the problem with the following code
    add_filter(‘wpcf7_spam’, ‘__return_false’);

    They write that this is due to the built-in Moderation of WordPress comments

    !!! I don’t know how faithful he is, but he helps. !!!

    • This reply was modified 3 years, 10 months ago by vaka2vaka.
    Thread Starter mcalpin1

    (@mcalpin1)

    In further testing, the contact 7 form on Chrome and IE on a desktop win10 will not work with and email of
    yahoo.com
    gmail.com
    hotmail.com

    I will work if I say
    yahoo.ca.com
    gmail.ca.com
    hotmail.ca.com

    Something isn’t working correctly anymore.

    Thread Starter mcalpin1

    (@mcalpin1)

    Vaka2vaka – thank you for the support, but I wouldn’t even know where to add this coding.

    As you know, this is a contact 7 form vs a default WP comments.

    I have de same issue in only one contact form.

Viewing 8 replies - 1 through 8 (of 8 total)
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