Checkout page: cart content and payment option parts with endless spinner

  • Resolved mikkop71

    (@mikkop71)


    4 years, 2 months ago

    This has been working few days ago without a problems, but now something has changed. So far I have not found what is changed.

    I have run normal troubleshoot procedure. Checked status page for errors, Chrome doesn’t report any errors on that page. System is updated To latest releases of WP and WC.

    Checkout page will send normal expected Ajax request, but do not get any results back.

    Is it possible to find any releated log files from that part? Or do you have any other suggestions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @mikkop71!

    This usually indicates a conflict, either from your theme or another plugin.

    With that said, I would recommend you temporarily switch to another theme, like Storefront, and disable all your plugins except for WooCommerce core, to see if that resolves the issue.

    If it does, please re-enable your features until it breaks again, and then contact the author of the conflicting plugin.

    You can read more about the process of testing for conflicts here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Please let us know how it goes.

    Is it possible to find any releated log files from that part?

    You can check the fatal-error logs found under “WooCommerce > Status > Logs” page.

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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