upload copy product

Hi @gigsakos

It sounds like when you are editing your products stock, a new product is being added on Facebook, is this correct?

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hello Amanda!
Yes, that’s correct, it adds it as a copy but I didn’t have it on my website, also I can’t find it even in my database from PHPMyAdmin.

I’ve noticed that the problem was with the plugin “simple slug translate” I use it to translate the slug because my websites are in Greek. So I’ve deactivated the plugin “simple slug translate” on one of my websites and remove all my products from Facebook and resync them again. So far i haven’t noticed any copy product.

on another client, it looks like the below screenshot.

### WordPress Environment ###

WordPress address (URL): https://radmela.gr
Site address (URL): https://radmela.gr
WC Version: 4.8.0
REST API Version: ? 4.8.0
WC Blocks Version: ? 3.8.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.7.3
Log Directory Writable: ?
WP Version: ? 5.5.3 – There is a newer version of WordPress available (5.6)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: el
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.25
PHP Post Max Size: 512 MB
PHP Time Limit: 600
PHP Max Input Vars: 4000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.32-log-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.8.0
WC Database Prefix: wpyq_
Total Database Size: 16.36MB
Database Data Size: 12.69MB
Database Index Size: 3.67MB
wpyq_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wpyq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpyq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpyq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpyq_actionscheduler_logs: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wpyq_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyq_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyq_atum_product_data: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpyq_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyq_cerber_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpyq_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpyq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyq_litespeed_cssjs: Data: 0.20MB + Index: 0.03MB + Engine InnoDB
wpyq_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyq_options: Data: 4.02MB + Index: 0.19MB + Engine InnoDB
wpyq_postmeta: Data: 2.33MB + Index: 0.77MB + Engine InnoDB
wpyq_posts: Data: 2.52MB + Index: 0.25MB + Engine InnoDB
wpyq_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyq_rank_math_internal_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpyq_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyq_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyq_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyq_slim_events: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpyq_slim_events_archive: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyq_slim_stats: Data: 1.52MB + Index: 0.31MB + Engine InnoDB
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wpyq_termmeta: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wpyq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyq_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
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wpyq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpyq_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 295
blocks: 10
custom_css: 1
customize_changeset: 65
featured_item: 8
nav_menu_item: 34
page: 88
post: 3
postman_sent_mail: 34
product: 82
product_variation: 113
revision: 165
shop_order: 3
wafs: 1
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 6.7.3
All-in-One WP Migration: by ServMask – 7.32
ATUM Inventory Management for WooCommerce: by Stock Management Labs? – 1.8.2.1
Brands for WooCommerce: by BeRocket – 3.5.1.9
Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.2
Checkout Field Editor and Manager for WooCommerce: by Acowebs – 2.1.9
Classic Editor: by WordPress Contributors – 1.6
Code Snippets: by Code Snippets Pro – 2.14.0
Contact Form 7: by Takayuki Miyoshi – 5.3.2
Disable Admin Notices Individually: by Webcraftic – 1.2.4
ELEX WooCommerce Google Shopping (Google Product Feed) – Basic: by ELEXtensions – 1.1.5
Everypay WooCommerce Addon: by Everypay S.A. – 1.3.7 – Installed version not tested with active version of WooCommerce 4.0
Facebook for WooCommerce: by Facebook – 2.2.0
Frontend Registration – Contact Form 7: by David Pokorny – 4.1
LiteSpeed Cache: by LiteSpeed Technologies – 3.6.1
LoginPress – Customizing the WordPress Login: by WPBrigade – 1.5.0
Nextend Social Login: by Nextendweb – 3.0.26
Post SMTP: by Yehuda Hassine – 2.0.16
Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.4
Rank Math SEO: by Rank Math – 1.0.55
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.5.1
Weather Effect: by A WP Life – 1.2.10
Woo Custom Stock Status: by Softound Solutions – 1.2.3 – Installed version not tested with active version of WooCommerce 4.0
Woocommerce delete product images: by Husain Ahmed – 1.0.2
WooCommerce XML feed for Skroutz & Bestprice: by Papaki – 1.6.8
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Extra Charges To Payment Gateway (Standard): by hemsingh1 – 1.0.12.9 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce: by Automattic – 4.8.0
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.7
Slimstat Analytics: by Jason Crouse – 4.8.8.1
YITH WooCommerce Ajax Product Filter: by YITH – 3.11.5
YITH WooCommerce Order Tracking: by YITH – 1.2.21
YITH WooCommerce Wishlist: by YITH – 3.0.17

### Inactive Plugins (2) ###

AutoConvert Greeklish Permalinks: by Dimitris Mavroudis – 4.0.1
Simple Slug Translate: by Ko Takagi – 2.6.2

### Must Use Plugins (1) ###

aaa-wp-cerber.php: by Cerber Tech Inc. – 1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #8 – /shop/
Cart: #9 – /cart/
Checkout: #10 – /checkout/
My account: #11 – /my-account/
Terms and conditions: #356 – /terms-of-use/

### Theme ###

Name: Flatsome
Version: 3.13.1
Author URL: https://www.uxthemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 646
Oldest: 2020-11-29 20:55:53 +0000
Newest: 2020-12-29 22:04:53 +0000

Pending: 3
Oldest: 2020-12-29 22:19:53 +0000
Newest: 2021-01-01 07:48:24 +0000

`

Hi @gigsakos,

> ..noticed that the problem was with the plugin “simple slug translate” I use it to translate the slug because my websites are in Greek. So I’ve deactivated the plugin “simple slug translate” on one of my websites and remove all my products from Facebook and resync them again. So far i haven’t noticed any copy product..

Glad to hear this ??.

I’m going to mark this as resolved – if you have any further questions, you can start a new thread.