When Dropdowns To Button Swatch is ON “Error submitting data.

Hi @manast0001,

Thank you for informing us about the issue.

Have you followed the exact path according to this video: https://youtu.be/UIPgjCrTiYk ?

If yes, can you explain a bit more about the scenario of error you are seeing?

It will help our developers to look into it and find a possible reason behind this error.

Also, we’ll be working on a fix for this.

Thank you for your patience.

• This reply was modified 4 years, 2 months ago by Shammi Rahman.

Hi,

Thank you for your quick reply and Happy Holidays!.
Yes i followed this one https://youtu.be/UIPgjCrTiYk .. and also all i could find on your site.

My problem is that i am not able to save any settings. When the button Save is pushed it enters in an indefinite saving..and during 1 -2 sec at the beginning i get this: Error saving data..

This happens on both, general and controls menu, too.

In the end i would like to have, the product color under the product image in category page… (like https://tricourilemele.ro/product-category/tricouri-simple/)
I not sure though if this could be possible.

Again, Thank you for your time!
Marius

Hi @manast0001,

we would need to view your error log.

For Logs:
>>Go to Dashboard > WooCommece > Status
>>On top, go to the Logs tab. See Image: https://jmp.sh/6NGnhal
>>Choose the latest log and click on View

Here, view the latest log and give us an image.

Simply send these data to our support e-mail and will give you an update there.

Thanks.

ok, right away, thank you!

Marius

Hi @manast0001,

We haven’t heard anything from you in a while, we’re now closing this ticket.

You’re always welcome to open another ticket if you face any more issues with the plugin.

Let us know if you’re still facing any issues.

Thanks.