Images not displaying (paid version)

  • Resolved kodyabbott

    (@kodyabbott)


    3 years, 11 months ago

    My Twitter feed is not displaying images from the tweets that have images coming from amazon links. It does display images when I tweet and post a link from my own website.

    Here is my Twitter: @ThingsIBuyOn

    As you can see I am tweeting links to amazon items and the images show up on Twitter, but not on my website that uses the paid version of this plugin.

    I have tried clearing any caches and various settings and cannot geet the images to show up.

    • This topic was modified 3 years, 11 months ago by kodyabbott.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @kodyabbott,

    Thanks for reaching out to us. Unfortunately, we’re not able to answer questions related to the Pro version of the plugin here as that’s against the forum rules. If you contact us via our website contact form then we’d be happy to assist you with this further.

    Many thanks,

    Thread Starter kodyabbott

    (@kodyabbott)

    I did submit a ticket days ago and haven’t seen a response.

    Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @kodyabbott,

    I see you opened a ticket over the weekend. We have very limited hours on weekends but I do see one of our support specialists has responded to your ticket. Apologies for the delayed response.

    Many thanks,

    Thread Starter kodyabbott

    (@kodyabbott)

    No worries @smashballoonmike, just wanted to get it fixed.

    Your team was able to help. It is now working with a simple update to the code which will be released on the next update to everyone else. Thanks!

    Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @kodyabbott,

    Glad to hear our team was able to identify the issue and get your feed working again.

    Let us know if you need anything else in the future. Hope you have a great rest of your week!

Viewing 5 replies - 1 through 5 (of 5 total)
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