• Resolved jgessentials

    (@jgessentials)


    Hello,

    I am having an issue with my product image. It does not show up on the page load, however, it does show when I hover over the space where it should be displayed. If I click on the magnifying glass that works as well.

    Any idea what the issue might be?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    Normally, this kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know if this works for you, thanks!

    Thread Starter jgessentials

    (@jgessentials)

    Thank you, the issue was coming from an optimizer plugin provided by my hosting provider. It may have to do with how I configured it, I will check with them.
    Thank you!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi ??

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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