• I have an issue on my website I have used YITH Woocommerce Compare Plugin in my site and its compare button is not showing. I have made all changes correctly and even then I deactivated all the plugins and reactivate them one by one but no effect.Please help me someone.Thanks

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,
    and thank you for writing in!

    At first, please check if the “Show button in single product page” and “Show button in products list” options are enabled in YITH > Compare and click on “Save changes”.
    If the issue still occurs and you already tried to deactivate all plugins, please try to activate a default WordPress theme (i.e:Twenty Twenty) and see if you have the same issue.

    Please try these solutions and let us know what’s the result.

    Thread Starter farhannaseem

    (@farhannaseem)

    OK thanks for your response.

    Thread Starter farhannaseem

    (@farhannaseem)

    And could you let me know where I can find show button on single product option in compare because there is no such option in it.

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    you can find that option in YITH > Compare > Settings page:

    Thread Starter farhannaseem

    (@farhannaseem)

    Yeah I have already done this but you can see the result.
    https://snipboard.io/iRkxDB.jpg

    Thread Starter farhannaseem

    (@farhannaseem)

    Please reply and let me know what should I do in this case.

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    maybe your theme dismiss some WooCommerce hook we use to show that button.
    Can you check if the problem persists using the plugin with only WooCommerce and a WordPress default theme?
    Thank you.

    Thread Starter farhannaseem

    (@farhannaseem)

    Can you please let me know how can I check this?

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    try to activate the default theme Twenty Sixteen or Twenty Seventeen and see if you have the same issue.

    Thread Starter farhannaseem

    (@farhannaseem)

    Long time I did not hear from you.Thanks for responding. I have tried this and it works. I think there must be something wrong with Fashionist theme. Please let me know how can I resolve this.

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    thanks to you.
    In this case you should contact the theme author and ask to add the hook according to the WooCommerce template.

    Have a nice day

    Thread Starter farhannaseem

    (@farhannaseem)

    They are not active on Facebook. It is difficult to contact them. I will be very grateful to you if you can do something for me.

Viewing 12 replies - 1 through 12 (of 12 total)
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