Transaction error even in sandbox

  • Resolved theeccles

    (@theeccles)


    4 years, 2 months ago

    Error: Unable to complete your transaction with square due to some issue. For now you can try some other payment method or try again later.

    Square transaction fails, log shows the following:

    12-11-2020 @ 21:18:31 – Info: Begin processing payment for order 1817 for the amount of 0.01
12-11-2020 @ 21:18:31 – Error: Array
(
[0] => stdClass Object
(
[code] => VALUE_EMPTY
[detail] => Field must not be blank
[field] => source_id
[category] => INVALID_REQUEST_ERROR
)

)

    I have disabled all plugins other than Woocommerce and APIEXPERTS – SQUARE FOR WOOCOMMERCE. I have tried hiding the 2nd address line as one thread suggested. Error began yesterday 2020/12/10. Everything was working fine before and there hasn't been any site updates recently.

    The only automatic plugin update that I can see was:
    Google Analytics for WordPress by MonsterInsights (from version 7.13.2 to 7.13.3)
    Even when deactivated it didn't make a difference.

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  • Hi @theeccles,

    Thank you for contacting us, Have you tested it with the default WordPress theme. It would be great if you can share with us a screencast video so we can look into it for you.

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