Attendees are not receiving emails

Hi, that sounds strange.

Would you mind sending us an email at [email protected] with your system information (WebinarPress->Settings->System Info->Copy to Clipboard) and we’ll be able to figure out what’s going on.

Thanks!

@veganproteins do you fix the problem with email for users, we have the same problem.

any luck with this? @zlato @veganproteins

i tried with different wordpress install (godday, localbyflywheel, clean install, etc)

Same result on logs.

[2020-12-28 13:29:31] Registering ‘Carlos Prieto’ ([email protected]) for in webinar 7 (day: , time: , date/time: 0)
[2020-12-28 13:29:31] Sending email to [email protected]
[2020-12-28 13:29:31] Queuing mail to send later ([email protected], New Registration)
[2020-12-28 13:29:31] Mail queue result: 1
[2020-12-28 13:29:31] Re-subscribing [email protected]
[2020-12-28 13:29:31] Sending email to [email protected]
[2020-12-28 13:29:31] Queuing mail to send later ([email protected], You are registered for the webinar!)
[2020-12-28 13:29:31] Mail queue result: 1

I just sent my logs.. hopefully we can find a solution.

Regards

Hi, it sounds like an issue with your WordPress con but we’d need to check your full log to be sure.

Can you please follow the steps suggested to @veganproteins and send your full log to [email protected]?

Please be sure to wait at least 5 minutes after registering before you download and send the log.