Post admin-ajax.php 500 Error

  • The POST {domain}/wp-admin/admin-ajax.php 500 error is appearing in the chrome dev tool and the I can see below error while editing a post or in debug.php (When use WP debug)

    PHP Notice: Undefined property: stdClass::$item_price in /home/customer/www/{domain}/public_html/wp-content/plugins/pixelyoursite/modules/facebook/facebook-server.php on line 126

    when I disable the Pixelyoursite plugin, both errors disappear.

    Please help to resolve it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Hello,

    1. It’s hard to tell why there is that error related to admin-ajax.php. We need to use admin-ajax in order to avoid cache plugins when we send Facebook CAPI event. You can disable server-side events and test again.

    2. Again, hard to tell why it happens without being able to investigate this locally. I assume there is something related to the theme you’re using. Can you test with a different theme?

    Thread Starter akashmughal21

    (@akashmughal21)

    Hello,

    Thanks for the quick feedback. I really appreciate your efforts for this plugin.

    I have tried both of your suggestions.

    1. Yes, disabling server-side events resolve the issue.
    2. No, the error doesn’t go away even I tried switching to WP TwentyTwenty Theme.

    Is there any plugin file to exclude from caching to resolve the issue? Don’t know I am a bit non-technie.

    Plugin Author PixelYourSite

    (@pixelyoursite)

    Please download the system report file from our plugin’s left-side menu and send it to us on our website.

    It would also help if you can send the PHP error report logs, and a link where we can check the problems.

    Thread Starter akashmughal21

    (@akashmughal21)

    ThankYou so much for your assistance. I will provide you the required information soon.

Viewing 4 replies - 1 through 4 (of 4 total)
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