Error on latest update

  • Resolved Anita C

    (@mymothersdaughter)


    4 years, 2 months ago

    I received this error after updating. I used WP Rollback to roll the plugin back to the previous version until this can be resolved.

    Warning: touch(): Unable to create file /home/XXXXXX/public_html/XXXXXX.com/wp-content/uploads/XXXXXX/index.php because No such file or directory in /home/customer/www/XXXXXX.com/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 516

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/XXXXXX.com/public_html/wp-admin/includes/class-wp-filesystem-direct.php:516) in /home/customer/www/XXXXXX.com/public_html/wp-admin/includes/misc.php on line 1310

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author mainwp

    (@mainwp)

    Hi Anita,

    thank you for reaching out.

    1. Can you please verify that the /home/XXXXXX/public_html/XXXXXX.com/wp-content/uploads/XXXXXX/ directyr actually exists on the server?
    2. Can you please try to reset user permissions on the server?

    Thread Starter Anita C

    (@mymothersdaughter)

    Sorry, I didn’t get a notification in my email that you responded. This DOES exist “mainwp/index.php” in the uploads folder but it’s not being recognized.

    • This reply was modified 4 years, 2 months ago by Anita C.
    Thread Starter Anita C

    (@mymothersdaughter)

    I used WP Rollback and the errors go away on Version 4.1.2.1. When I update, I get the errors I list above.

    Thread Starter Anita C

    (@mymothersdaughter)

    I see what’s happening. This site was on another server and was moved. It’s trying to create or access the files on the other server and not the current server. How can I fix that?

    Plugin Support Bogdan Rapaic

    (@bogdanrapaic)

    Hi Anita,

    Have you tried to find the incorrect patch directly in the site DB and to fix it?

    Thread Starter Anita C

    (@mymothersdaughter)

    No, I haven’t. I wanted to ask her first. I’ll try that to see what happens.

    Thread Starter Anita C

    (@mymothersdaughter)

    @bogdanrapaic I did a search of the database and found 3 places in the MainWP tables that included the old location. I changed it to the new location and it seems to have resolved it.

Viewing 7 replies - 1 through 7 (of 7 total)
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