How to disable automatically set order status to ‘Complete’?

  • Resolved themeskysupport

    (@themeskysupport)


    4 years, 3 months ago

    Hi,

    My customer has the problem: why your orders is changing from “Processing” (processando) to “Complete” (concluído) after some days?

    How to disable automatically set order status to ‘Complete’?

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    By default, WooCommerce does not change order status to Completed unless that only products in order are virtual + downloadable.

    If that’s not the case, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    If this was not what you had in mind, or if you have further queries regarding this, please feel free to get back to us with more information, so that we can investigate further.

    Plugin Support Aashik P – a11n

    (@aashik)

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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