Can’t save Icons in Reaction Manager, nothing shows

  • Resolved Zaralene

    (@zaralene)


    3 years, 11 months ago

    Hi, I installed everything but I can’t get it to work. The reaction manager doesn’t save the icons and I can’t see anthing on the front either. Tried to check your documentation but nothing there. I would really appreciate your help, thank you.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hello, I cannot reproduce the issue, please check filesystem permissions.

    If you want me to investigate you may send access credential to [email protected]

    Same issue there

    I Just bought da Reactions and the first issue appeared the reactions are not added when saving them in (Admin -> Reactions) the same as the guy before me.

    Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hello, the previous report was closed because the problem was resolved deactivating and re-activating the plugin, but I really want to find the cause and solve this issue once for all.

    Please send me all details about your installation (WordPress version, PHP version, installed plugins and any other thing that could help me).

    Write to [email protected]

    Hi, I’m having the same issue as well. I am using wordpress version 5.6.

    Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hello Multi65, other people solved deactivating and re-activating the plugin.

    Since I was not able to reproduce the issue I’d appreciate any help: if you want please send me all details (PHP version, Theme used, third party plugins you are using, and so on).

    You can write to [email protected]

    Hi,
    When i activate debug mode i get this error:
    WordPress database error: [Table ‘defaultdb.wp_da_r_reactions’ doesn’t exist]
    SELECT * FROM wp_da_r_reactions ORDER BY sort_order
    hope this will help

    Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hello, I finally found the problem and I will update the plugin in the next two hours.

    Working version will be 3.12.8.

    Thank you for all your help.

    For those who want to know in detail what the problem was: a few weeks ago I added a third party script to have usage statistics, but this script broke the activation hook registration, so the activation script (whose job was to create and populate tables in database) failed to run on fresh installs since then.

    Because of this, only new users noticed the issue, while updating from previous installation gave zero problems.

    I apologize for the inconvenience and thank everybody once more.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Can’t save Icons in Reaction Manager, nothing shows’ is closed to new replies.