• Resolved sandqi

    (@sandqi)


    Version 4.0.7
    Vertical scroll doesn’t work and as a result it also breaks the premium carousel widget
    This is the error in the console:

    iscroll.min.js?ver=4.0.7:1 Uncaught TypeError: Cannot read property 'children' of null
        at new t (iscroll.min.js?ver=4.0.7:1)
        at HTMLLIElement.<anonymous> (premium-vscroll.min.js?ver=4.0.7:1)
        at Function.each (jquery.js?ver=1.12.4-wp:2)
        at n.fn.init.each (jquery.js?ver=1.12.4-wp:2)
        at window.premiumVerticalScroll.v.setSectionsOverflow (premium-vscroll.min.js?ver=4.0.7:1)
        at window.premiumVerticalScroll.v.init (premium-vscroll.min.js?ver=4.0.7:1)
        at e (premium-vscroll.min.js?ver=4.0.7:1)
        at _runHook (frontend.min.js?ver=3.0.14:2)
        at Object.doAction (frontend.min.js?ver=3.0.14:2)
        at e.exports.runReadyTrigger (frontend.min.js?ver=3.0.14:2)
    • This topic was modified 3 years, 11 months ago by sandqi.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @sandqi,

    Thanks for contacting Leap13 support!

    Well, I have checked the page you sent from my end, and I’m unable to locate the console error from my end. So am I missing something?

    Here’s a screenshot for more clarification.

    Regards,

    Thread Starter sandqi

    (@sandqi)

    Hi Team,

    The error only shows up when the “Full Section Scroll” feature is enabled. I had disabled this feature on the shared link, that’s why the error didn’t show in the console.
    I have now re-enabled the feature and the error is now showing, please take a look and advise. https://qistaging.com/dou/demo-home/
    BTW i have upgraded the plugin to 4.0.8 now!

    Hi @junyewgempakstarz,

    Hope you’re having a great day ??

    I’ve checked your page, found a console error. So, could you please check after deactivating all the plugin except Elementor and Premium Addons so can make sure if the issue is coming from a conflict with one of the installed plugins.

    Regards

    Thread Starter sandqi

    (@sandqi)

    Hello!

    I disabled all the plugins except Elementor and Premium Addons but the error was still there!
    Like I said before the error only shows up when the “Full Section Scroll” feature is enabled.
    Please advise
    P.S: upgraded to version 4.0.9 now

    Plugin Author Leap13

    (@leap13)

    Hi @sandqi,

    Hope you’re doing great today ??

    I’ve checked the page, but I’m not sure what can cause such thing. It seems to be coming from the JS code that handles Full Section Scroll option.

    I would be more than glad to help, but I will need to check things from your end, so could you just please open a ticket on our support system from here?

    Regards

    Thread Starter sandqi

    (@sandqi)

    Thanks, I have opened a support ticket: https://my.leap13.com/contact-support/ticket/152850

Viewing 6 replies - 1 through 6 (of 6 total)
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