The Login form display a message “This email already exist”

  • Resolved yahyatareen

    (@yahyatareen)


    3 years, 12 months ago

    Hello, i have a problem of message being displayed “This email already exist” in login form(after the registration is done) and i am not redirected to the page i want it to go.Please tell me what to do and what i am doing wrong because this message should be displayed in registration page not on the login page.

    Thank you

    • This topic was modified 3 years, 12 months ago by yahyatareen.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @yahyatareen,

    Thank you for writing in,

    It seems the redirection settings that you have done for your registration is not right. According to your message maybe you have redirected to the same registration page so that the message showing “This email already exists” because the user already registered using the same email on your site.

    Could you please let us know more details on this, which user login option that you have choices, and the redirection URL that you have added on your form or by using the shortcode. If it is possible then you can share your site registration link with us so that we can look into it more closely.

    Regards!

    I have the same problem with login page. I am trying to put a redirection URL to another page in the setting for testing but it not working.
    please resolve it.

Viewing 2 replies - 1 through 2 (of 2 total)
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