Resizer Failed

  • Resolved evolutionmex

    (@evolutionmex)


    4 years, 3 months ago

    Please Help,

    I used smush resizer on a woocommerce with divi theme and the designs for banners in a regular module section doesn’t fit anymore, I uninstall the plugin and reinstaled but doesn’t work, how can reverse it, or set it with the initial values

    now I be able just to set fullwith images without text, I need to set images with text at the banners as used to

    Waiting for your comments, kind regards!

    • This topic was modified 4 years, 3 months ago by evolutionmex.
    • This topic was modified 4 years, 3 months ago by evolutionmex.
    • This topic was modified 4 years, 3 months ago by evolutionmex.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @evolutionmex

    Sorry to hear you are having this issue.

    Could you share the page or a test page where we can see the issue?

    If you resize the image using the Image Resizing, the only way to revert the image is uploading a new image that has the correct size, we don’t suggest using a small size on that option, for example, 500×500 because some containers require a larger image.

    now I be able just to set fullwith images without text, I need to set images with text at the banners as used to

    Does it happen for new images too?

    Does the issue is gone if the plugin is disabled and a new image is uploaded?

    Let us know this information.
    Best Regards
    Patrick Freitas

    Thread Starter evolutionmex

    (@evolutionmex)

    Thank you Patrick,

    Adding new images, eliminate that problem

    Best Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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