DUPLICATE_DATA Error

  • Julia Festa <[email protected]>
    16:59 (há 3 minutos)
    para support

    Hi!

    When a lead converts to our form but their email already exists in CRM, the lead is not being updated.

    This error appears in the log:

    5 DUPLICATE_DATA a:4:{s:4:”code”;s:14:”DUPLICATE_DATA”;s:7:”details”;a:2:{s:8:”api_name”;s:5:”Email”;s:2:”id”;s:19:”3045298000059753001″;}s:7:”message”;s:14:”duplicate data”;s:6:”status”;s:5:”error”;}

    We built our forms with Contact form 7 and integrate Thirdparity with Zoho CRM Lead Magnet.

    What can we do to change this?

    The page I need help with: [log in to see the link]

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